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page still stuck in 'loading'


  • 15 months ago · Quote · #1

    cleanbigteeth

    Since the completion of the site maintenance, I get 'loading' when trying to jump to play live chess page but never get past it.  Do I need to update something?

  • 15 months ago · Quote · #2

    jac1yn

    Can you please try a cache clear?

    If you're unsure of how to do this, this link provides a step by step guide on how to clear the browser cache.

    http://support.chess.com/Troubleshooter/Step/View/2

    Please let me know if you're still having troubles :)

  • 15 months ago · Quote · #3

    cleanbigteeth

    Yep, I should have mentioned that I had cleared the cache.  I reloaded my browser and java and the page shows up fine.


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