You shouldn't be getting a message that says 'maintenance please try back later' unless the Live Chess server is actually undergoing maintenance. Will you let me know how you are playing on the site please? (With a computer? Through a mobile device? -- what browser and version and/or app and version are you using?)
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I love chess.com, but I think its unfair to lose points when I am playing a game and it is cut off by the server. I get a message that says maintenance please try back later. If the server is ending my game I should keep the rating I had when the game started...what do you guys think?