Yes sir. If you cancel within the first 30 days you get a complete refund.
Can I get my money back if I end membership early?
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I canceled it says i have like $84 credit. If not I am calling my personal banker at JP Morgan to take care of it plus a negative BBB filing.
Cferrel, please visit this link: http://support.chess.com/Tickets/Submit/RenderForm/5
There will be a section specifically referring to refunds. Read it and see if you are eligible, then use the form to apply.
Sorry to hear you had a negative experience! Here's to hoping your time on the chess board goes better than your time on a chess website!
I have not been satasified with this site and I prefer another site since it seems a lot better in many ways ie cheat detection etc.