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@jac1yn: I understand that you are in the process of adding live games to that. My only request is: please don't ask members to upgrade if they try to use explorer for games other than Master games.
I just upgrade to diamond today, and I am very disapointed cuz it was partialy for that function that I upgraded, tactics trainer is cool, but it's all I have interesting for my Diamond account, maby I have not found the others cool thing !
Chess Mentor is cool man!!
And no progress yet. Not even for my own live games.
Does Chess.com actually work on the problem?
Where is the blocking point? I am sure that there are many technically skilled people on forums who can give Chess.com the advice.
Marignon, we do work on them, it's just taking really long because of the number of games that have been played.
To help you understand.
We have 8 mil members on the site right? Now imagine that the majority of these have played 10s of thousands of games if if not 100s of thousands. Imagine how many games have been played on site? Quite a lot which is why this is taking so long.
I see that you already can show both live and turn-based games for some players. It is only frustrating that I'm not among them. :( For example, I could know documentally which lines should be avoided by me in blitz and many other things.
And well, anyway, hard to believe that digital processing of even billions of games can take months.
Only diamond and platinum members have "full performance stats". I can click on any member's name and poke around in their stats. If that's what you want to do, then yes you do have to upgrade. Maybe you should file a "support ticket" and let staff figure out exactly what you are upset about. I've given it my best shot...
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