You might want to try contacting the staff directly via Help & Support
BTW are you related to Run Lola Run?
I want to change my user name but...
Sort:
No relation, just love the movie. I think my avatar is the reason my profile gets so many hits... they think I'm a female. 
Thanks for pointing me in the direction of the staff. I'll give that a try.
... the one I want is taken, but... it's taken by someone who joined on a free membership two years ago, stayed eight days and hasn't been active since.
Is it possible to get a special dispensation so I can have that user name?
Please... pretty please with a cherry on top