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Stop auto-renew


  • 8 months ago · Quote · #1

    aquethys

    Hi,

    Is it possible to stop autorenew for my Platinum? THX!

  • 8 months ago · Quote · #2

    kohai

    Yes. If you point your cursor at the My HomeĀ  in the top right corner, then select Account on the drop down menu it takes you to this page

    http://www.chess.com/home/account.html

    There is an option at the top of the page to cancel the auto renewal.

  • 8 months ago · Quote · #3

    philidor_position

  • 4 months ago · Quote · #4

    Benedictine

    There is an option at the top of the page to cancel the auto renewal.


    Where is this, I can't find it?

  • 4 months ago · Quote · #5

    kohai

    If you go to your account page at http://www.chess.com/home/account.html where you will see a link toward the top to cancel/end your premium membership subscription so that it does not auto-renew on the next scheduled period.

  • 4 months ago · Quote · #6

    Benedictine

    If you go to your account page at http://www.chess.com/home/account.html where you will see a link toward the top to cancel/end your premium membership subscription so that it does not auto-renew on the next scheduled period.

    OK thanks. If I click on this though will it not end my current membership, as I only signed up yesterday? The 30 day money back guarantee, I don't want to do that.

  • 4 months ago · Quote · #7

    kohai

    It ends the auto renewal.  The level of membership you have now will return to basic membership once time on it runs out.

    So if you paid for one month membership yesterday, your account should return to basic level a month from yesterday.

  • 4 months ago · Quote · #8

    Benedictine

    Thanks a lot, I'll do that now. I paid for the year.


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