It is one thing for an account to be closed b/c Chess.Com thinks it has ample proof that player "John Doe" had been cheating. It is another matter to state unconditionally that "John Doe" is a cheater. In a word: LAWSUIT! If kohai is correct in what she said in this thread, I hope she passed her comments by this site's lawyers. Remember, anyone can sue almost anyone for almost anything, and just b/c the plaintiff does not win, it does not mean there will seemingly be no end to the headaches involved in defending a suit. ...... Yes, I am speaking from experience from the POV of both a plaintiff and of a defendant.

Players who are banned for cheating should have all their games changed to losses, at least those in which they have cheated. The points should go to their opponents.