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Grey Today


  • 22 months ago · Quote · #1

    silverxantia

    Hi

     

    Starting today, the background colour of chess.com pages changed from a pale colour to a quite dark grey, making reading anything on the site very difficult.

    I don't know if this was intentional, accidental or indeed my browser rather than the site.

     

    I have now customised to a pale colour so all is well but if this was deliberate, please bear in mind those of us with poor eyesight when making future changes

     

    Thanks

     

    Richard

  • 22 months ago · Quote · #2

    kohai

    Richard this wasn't a change we added :(  We didn't change it.

    Can you tell me which browser and version you're using please so I can try and replicate what you're seeing?

  • 22 months ago · Quote · #3

    silverxantia

    Hi

     

    Thanks for the reply, using IE 9.0.7

    Effect happened with default theme

  • 22 months ago · Quote · #4

    kohai

    I have default theme.

    This is what I see using IE9 on Windows 7  http://grab.by/eq6S

  • 22 months ago · Quote · #5

    summersolstice

    I'm having the same problem!

  • 22 months ago · Quote · #6

    kohai

    As i can't see what you're seeing its harder for me to determine the cause.

    Is it possible you can take a screenshot for me please and also let me know which browser and version you're using?



    If you're unsure on how to take a screenshot, this page shows a step by step guide

    http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

    If  you're on a PC (not mac), the Print Screen (or PRT SCRN) key (top row on the right) will take a screenshot .

    Open the Paint application (click on Start in the bottom left of your screen, then All Programs -> Accessories -> Paint).

    Paste (hold down Ctrl and press 'V' at the same time) the snapshot will then  it into the Paint document, and save it (File -> Save ...).
    Save the file to your desktop, then send it in with that image as an attachment

    On a mac, its cmd   shift  4

    then email it to  kohai@chess.com

  • 22 months ago · Quote · #7

    silverxantia

    Thanks, screen shot just sent

  • 22 months ago · Quote · #8

    DasJets

    I have the unexpected gray screen too when using IE.  I opened chess.com in Firefox & everything was the normal colors that I used to have when using IE.

  • 22 months ago · Quote · #9

    kohai

    On your browser can you please use the compatibility mode (refresh after if needed). The color should then return to normal.

  • 22 months ago · Quote · #10

    silverxantia

    Kohai

     

    Tried that after resetting to default theme but still the grey I'm afraid, unlike dasJets for me the same is true on firefox.

  • 22 months ago · Quote · #11

    kohai

    Which version of firefox is it?

  • 22 months ago · Quote · #12

    silverxantia

    May be a bit old as i don't often use it. 3.6.3

  • 22 months ago · Quote · #13

    kohai

    Yes, its old and we don't actually support it Frown

    Any chance you can update it?

  • 22 months ago · Quote · #14

    kco

    silverxantia wrote:

    May be a bit old as i don't often use it. 3.6.3

    is free to get it updated to the latest firefox: oops kohai beat me to it. 

  • 22 months ago · Quote · #15

    silverxantia

    Now have firefox 13.0.1 but same effect for the chess.com colours

  • 22 months ago · Quote · #16

    kohai

    Same as the image you mailed me ?

  • 22 months ago · Quote · #17

    nate23

    kohai wrote:

    I have default theme.

    This is what I see using IE9 on Windows 7 http://grab.by/eq6S

    lol thanks, I did not know that the death match was tomorrow, and I probably would have missed it!

  • 22 months ago · Quote · #18

    Scottrf

    nate23 wrote:
    kohai wrote:

    I have default theme.

    This is what I see using IE9 on Windows 7 http://grab.by/eq6S

    lol thanks, I did not know that the death match was tomorrow, and I probably would have missed it!

    You've got a month yet.

  • 22 months ago · Quote · #19

    nate23

    oops, I am SURE that it said june 29.

  • 22 months ago · Quote · #20

    silverxantia

    kohai

     

    Yes, exactly the same


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