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Quitting a group

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26th November 2009, 04:53am
#1
by pling
oslo Norway
Member Since: May 2008
Member Points: 915

I was kicked out from a group, and I wasn't given time to untrack the comment box, in several vote chess games I was playing for the team. We had a  7 day pr. move game going, so I figure it probably will go on, for another year or two.

I'm also alerted of group activity, and I've been receiving a lot of the group mails. On the group homepage I no longer have a Group Menu, and no way to change the group alerts. I've contacted the group admin, who decline to remove me from their list, so I figure this will go on for as long as I'm a member of Chess.com.

There must be a problem controlling what goes on in all the different groups, and I have no problem with Super Admins having great freedom to run their groups as they chose, here at Chess.com. But I believe that serving your paying members should be your first priority, and that we should be provided with a reliable retreat, from the varying regimes the different SAs impose on their members.

26th November 2009, 05:15am
#2
by VuduChile
Port Of Spain Trinidad/Tobago
Member Since: Nov 2008
Member Points: 4974

Yes, it's the same when you resign from a group, at least with regards to completing team matches and votechess alerts.

That receiving group alerts and messages does not happen in my experience though.

As for the votechess alerts I just ignore them:)

26th November 2009, 08:58am
#3
by TheGrobe
Calgary Canada
Member Since: Nov 2007
Member Points: 14433

Agreed -- any alerts that come from a group should cease as soon as you are no longer a member of that group.  I've never quit a group but I've seen this complaint when forum topics inside of a group's forum have been tracked as well.

That said, there should also be a central place where you can manage all of your tracked content without having to go back to each thread.

26th November 2009, 09:03am
#4
by HotFlow
KL, Malaysia Malaysia
Member Since: Sep 2007
Member Points: 2512

That'll teach you.

26th November 2009, 05:13pm
#5
by Ko7
Uzbekistan
Member Since: Jul 2007
Member Points: 28441
HotFlow wrote:

That'll teach you.


Yes, If you left the team, what will it teach?

26th November 2009, 05:15pm
#6
by asampedas
Shah Alam Malaysia
Member Since: Jun 2009
Member Points: 516

It will teach you about having independence and having your own peace of mind.

27th November 2009, 01:44pm
#7
by slack
Nebraska United States
Member Since: Apr 2009
Member Points: 1353

Agreed. When a player leaves or is kicked from a group, a system should be in place that automatically untracks any games or threads that player is participating in.

27th November 2009, 05:01pm
#8
by XavierPadilla
Mazatlán, Sin. Mexico
Member Since: Oct 2008
Member Points: 1972
slack wrote:

Agreed. When a player leaves or is kicked from a group, a system should be in place that automatically untracks any games or threads that player is participating in.


+1

28th November 2009, 05:33am
#9
by staggerlee
United States
Member Since: Mar 2008
Member Points: 891

I have this same problem!

30th November 2009, 10:25am
#10
by blackfirestorm666
Manchester England
Member Since: May 2008
Member Points: 118075

Yes I agree that a system should be in place so that if you ARE tracking things and you leave a group or are booted then you automatically stop tracking content in the group. 

I had this where I left a group and kept getting alerts for a vote chess game that I could not un-track :( 

30th November 2009, 10:58am
#11
by kohai
Chess.com International
Member Since: Aug 2007
Member Points: 10763

The super admin in a group have whats called a "manage members" list.

On this list, they have check boxes by each member of their groups' username to ban or delete from the group.

If the super admin ban you, but don't delete you, you will still get alerts (if you opted to receive alerts from that group).

If the super admin ban and delete, or even just delete you, you won't get alerts.

If you are still getting alerts from a group you were kicked from, you can either ask the group super admin to correct this or contact support.

30th November 2009, 11:01am
#12
by TheGrobe
Calgary Canada
Member Since: Nov 2007
Member Points: 14433

That seems odd -- what's the distinction between Ban and Delete?

30th November 2009, 11:03am
#13
by blackfirestorm666
Manchester England
Member Since: May 2008
Member Points: 118075

Well as SA of some groups if I do not want the player returning or applying to the group again then you click the ban THEN delete but I think a good thing to get set up is if you click on ban then it should automatically delete the member thus the member no longer being part of the group

30th November 2009, 11:11am
#14
by kohai
Chess.com International
Member Since: Aug 2007
Member Points: 10763
TheGrobe wrote:

That seems odd -- what's the distinction between Ban and Delete?


Delete removes a member from the group, whereas ban stops them from rejoining

30th November 2009, 11:14am
#15
by TheGrobe
Calgary Canada
Member Since: Nov 2007
Member Points: 14433

I see.  I think Blackfirestorm666's suggestion is a good one -- ban should encompass delete.  I can't imagine why you'd ban without deleting.

30th November 2009, 11:18am
#16
by kohai
Chess.com International
Member Since: Aug 2007
Member Points: 10763

If the Ban/Delete button was combined, we'd be asked by can't members have two seperate buttons :)

30th November 2009, 11:19am
#17
by blackfirestorm666
Manchester England
Member Since: May 2008
Member Points: 118075
kohai wrote:

If the Ban/Delete button was combined, we'd be asked by can't members have two seperate buttons :)


OK that didn't make sense? 

Why would team leaders complain about clicking on ban actually deleting members?

30th November 2009, 11:26am
#18
by kohai
Chess.com International
Member Since: Aug 2007
Member Points: 10763

Some group leaders just want to delete a member, they don't necessarily want to ban them.

30th November 2009, 11:32am
#19
by blackfirestorm666
Manchester England
Member Since: May 2008
Member Points: 118075

OK that sounds fair enough ... something surely then for consideration is still having the ban and delete button but when you click ban you actually delete them as well ... I really cannot see why any reasonable group leader would want to ban someone but not delete the member!!

30th November 2009, 11:36am
#20
by kohai
Chess.com International
Member Since: Aug 2007
Member Points: 10763

As a guess, so they can see which members they have banned ? Or because they don't understand fully how the buttons work ?

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