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I don't mean their "feedback" section. I'm talking about their helpdesk. The issue is logged immediately and I've always had a reply within hours and they fixed my/their problems. The most major one, I guess, was that I couldn't get things working on google Chrome. The problem was theirs and they had it fixed within a couple of days and kept me informed through emails.
Yes, getting the site working as it should on Chrome will get positive responses, but getting this thing fixed... yeah. Not holding my breath. Many have reported it... still not fixed. Along with a heap of other things.
I guess I am now just disgruntled... I believe that any GOOD site will have staff that actually bother to attend to the "Site Feedback and Suggestions" forum topics.
Reporting it as a support ticket isn't logical to me -- it's not a support issue, it's a stupid design behaviour although it is working as it was coded, so not really a support issue.
ghostofmaroczy said what I was trying to say.
I'll try this before I do the next culling... thanks :-)
11/28/2014 - Inch By Inch
by m_majid_khan a few minutes ago
The few games I play well against comp 4
by Kannc6 a few minutes ago
Mikenas - Petrosian 1950
by SocialPanda 11 minutes ago
by allthegoodnamestaken 13 minutes ago
Post your game for expert analysis
by heister 13 minutes ago
Aronian: Women Cannot Play Chess
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I won a Tournament :)
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Komodo 8 FALSE! Propaganda
by GMMatchPlayer 25 minutes ago
I need super admin for my groups!
by 09145645023 38 minutes ago
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