Sorry, but why when i try to register me to a tournament, it says "You must have a timeout ratio lower than 10% to play in this tournament.? and exactly what is a time ratio? Thank for the answers

Hi gulla, welcome to chess.com

http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=683&nav=0,81 has the answer to your question regarding time-outs. Basically, time-outs are when, in an online (correspondence) chess game, you don't make the move fast enough. Your time-out ratio is the percentage of games that you have timed out in out of all the games you finished. So, since you have finished 14 games and timed out in 2, you only need to finish one more game until you can join the tournament.

A timeout ratio is the amount of times you have lost a match on time, expressed as a percentage. For example, if you have lost 2 games on time out of 10, you have a timeout ratio of 20%. Tournaments will generally only allow players under a certain ratio to try and prevent players waiting for one player's match to time out in order to progress to the next round. It's not a perfect mechanism, but it does do the jod most of the time.

In addition, some of us look at a potential opponent's timeout ratio as an indication of that person's willingness to really play. Too many timeouts means that the opponent doesn't  bother to finish their games by either checkmate or resignation. Over the  board chess can have a legitimate finish by one player running out of time but in this slow, correspondence type chess that doesn't much apply.

But i have never lost a game for the time, instead i won matches for time but i have alway made my moves in time, why it happens???

You seem to have forgotten about game 1 and game 2.

that '----- won on time' label tells all.

I'm labeled as a greeter, and of all the 'greeter games' I've played, only one guy has played it through, most people start the game and never move (as black) or move once and stop (as white)

renegade   \o/

I'm really sorry, i have not seen the first two matches!!! those were at the eginning of my practive with chess.com, thank you for your answers and sorry again for the missunderstanding.

Ciao Luca