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I am a fairly new member. I entered four tournaments in January and played without incident. Then on 02/01/12 I played in a 15/10 tourney where I went 5/5. After the last game, nothing happened. No information was given as to who had won or anything else. I checked the records of the other people that I had played and no one had any trophy or anything for that tournament.
The following has happened on these dates:
February 3rd, 4th and 5th
I was signed up for a tournament. When the tournament began, the board appeared with a spinning cube in the middle which said "Loading". This went on for several minutes and I could not move, see the pieces, see the opponent or do anything. I tried CTRL F5 but nothing worked. After about two minutes, I saw in the chat window that my unknown, unseen opponent had been awarded the game due to my abandoning the game. The games show on my record as a loss with zero moves being made in the game. To make things more insulting, now everytime I begin a game, I get a warning telling me that improper wasting of opponents time is against the rules and I could lose my membership. I have sent at least four messages to support concerning this issue, but all I get is the robotic response that I will receive an answer within 24 hours.
Has anyone else had similar problems?
I get the occasional "Loading" too when playing chess. But i chalk it up to my slow internet speed of 1.5 megs. It works most of the time, but not all the time.
Thank you for your input. However, I only seem to have the problem when I am participating in a tournament.
If the spinning cube stayed there and it didnt load, it probably means that your internet connection temporarily went down. Try opening a new tab and seeing if Google or something loads to make sure youre still connected.
I have similar problems on all Live Chess when the Internet is down or slow.
Thank you for your reply,
But I have to insist that this is a problem within the tournament program. In fact less than fifteen minutes ago, I had completed my second game of a 15/10 tourney. I clicked on the tab to watch a couple of other players finish their game. When it was over, I got a fresh board covered with a white haze, the spinning cube saying loading, and then nothing. I was completely locked out of the tourney. I was still connnected and could access my home page and the help pages but not get back in the tourney. I have lost at least the chance of winning four tournaments because of ths problem. I just found a post by a player who had the same exact problems dating back to 2011.
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