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Version 1.990 Tactics Crash


  • 11 months ago · Quote · #1

    Martin_Stahl

    The newest version has been crashing every time I try to go in and try to do tactics. This happens on both of my devices.

     

    Talblet: Asus TF101 with Android 4.0.3

    Phone: Samsung Nexus S with Android 4.0.4

     

    I have uninstalled and reinstalled on the tablet and the problem persists. Anyone else having issues?

  • 11 months ago · Quote · #2

    kohai

    Martin,

     

    In such cases, a crash log from your device would be HUGELY valuable in helping us address these issues. Here's how to get one:

     

    1. Check out and install this (free) app: Catlog - Logcat Reader!

     

    2. Open the Chess app and do whatever is required to reproduce the crash/force-close

     

    3. Then just open Catlog and select Menu > Save.

     

    4. Now you can use Catlog's "Share" feature to send the log as an email attachment. For now, please send any logs to deepgreene@gmail.com

  • 11 months ago · Quote · #3

    Martin_Stahl

    Well, it is working now, so maybe it was just a glitch. I did grab a crash log but I'll wait to if it recurs before sending one in.

  • 10 months ago · Quote · #4

    Martin_Stahl

    OK, started happening again on both of my devices. Sending in a log.

  • 10 months ago · Quote · #5

    Martin_Stahl

    Hmm, no tactics on the app for the past two days. I tried a clear, uninstall, then reinstall and still no luck. DeepGreene said a ticket was submitted but is anyone else having a problem?

    Since the app mostly worked before, and there wasn't an app update, it would seem to be a back end change that is causing it to crash.

    Anyway, mobile browser and the Tactics Trainer works but isn't nearly as smooth on my tablet or phone.

  • 10 months ago · Quote · #6

    Martin_Stahl

    Still getting pretty consitent crashes, but at least now I can do some tactics here and there; usually two or three on the phone (which I use the most for tactics) and a crash or two will let me do some more before it starts in again.

    Last week it would crash every time on the phone and on Sunday or Monday I started getting better results on the tablet.


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