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Submitted by erik on Wed, 08/27/2008 at 9:14pm.

We have an annoying bug on Chess.com that I can't reproduce. If you can message me a way to recreate this bug reliably, I will give you a free platinum membership (worth $80) and 1 year of Chess Mentor (worth $100)!

Here is the bug:

When you come on to the main Chess.com site you get an ONLINE status indicator like this:

If you are on the main Chess.com site (meaning you have visited a page in the last 10 minutes) AND you are in Live Chess you get an icon like this:

If you are in Live Chess ONLY (meaning you are in Live Chess but haven't been active on the main site in the last 10 minutes) you get an icon like this:

Here's the problem: sometimes when you leave Live Chess it still shows you as in Live Chess when you are not! It makes the numbers off here: http://www.chess.com/livechess by a significant margin and it grows every day, so we know this is a common problem. Somehow people are exiting Live Chess without the system recognizing that you are gone, leaving you in a permanent state.

If you can figure out how to leave Live Chess and then have it stay as , then you will earn the Platinum Membership and Chess Mentor 1 Year Subscription :) Some ideas are: clicking on the LOGOUT link, closing the browser directly, hard shutdown of browser, exiting in middle of game, maybe different browsers have different issues, etc. Who knows!

If you work as a team to figure this out (and I recommend you do since that will allow somebody to see if you are online still when you leave) then you can BOTH win it :)

Happy bug hunting!

Enjoy!

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Comments:

by NORMAN-CHURCH - 2 years ago
GUTHRIE, OKLAHOMA United States
Member Since: Sep 2009
Member Points: 475

Innocent THERE IS SEVERAL BUGS IN THE CHESS.COM SITE, I CAN'T EVEN FIND MY TOURNAMENT; (WE ARE THE WORLD) AGAINST THE (FAST PLAYERS GROUP). I CAN'T EVEN TELL HOW MANY OF MY MEMBERS HAVE REGISTERED FOR IT.TOM; Wink

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

it is

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

I think it's fixed by now.

by Gh0stShip - 3 years ago
New York United States
Member Since: Sep 2008
Member Points: 16

I can't believe this topic has gone on for months without someone stating the obvious, so here it goes.  That bug in the above picture is frickin gross.

by alearthcore19 - 3 years ago
Birmingham Metro, Alabama United States
Member Since: Jun 2008
Member Points: 1338

Stay off Live chess a while and whenever you get off live chess. logout and log on again. It might work

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

Kayton, That always happens because it's just not fast enough. It comes up in about 5-15 minutes. If it takes longer then try again.

by Kayton - 3 years ago
Toronto Canada
Member Since: Oct 2008
Member Points: 41

Wait a minute!!! I've found another bug. The picture next to my username shows a picture of a pokemon(Charizard). I have changed it!!! the problem is the pokemon was my old picture. I changed it to a picture of a pokemon trainer card but it only shows my old picture. The only place it shows my new picture is in my home tab. 

by DJ571 - 3 years ago
United States
Member Since: Apr 2008
Member Points: 39

Yeah who won?

by DJ571 - 3 years ago
United States
Member Since: Apr 2008
Member Points: 39

Y were my comments deleted???

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

who won

by erik - 3 years ago
Bay Area, CA United States
Member Since: May 2007
Member Points: 12891

DONE. WE FIXED IT. THANK YOU!

by pinapplebrainDerek - 3 years ago
Melbourne City Australia
Member Since: Jun 2008
Member Points: 401

what if you try shutting your computer down?

by donngerard - 3 years ago
Cebu Philippines
Member Since: Jun 2008
Member Points: 3575

not finish yet?

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

When do you say who's a winner.

by neb-c - 3 years ago
Dublin City Ireland
Member Since: Feb 2008
Member Points: 2310

Hi Eric,

Do that thing in like in chess mentor where when you close the popup window, it does something to the window that opened it. That way make a php file(or whatever you use) to change the users status.

I think that "body onunload"works for when the user closes the window.

by vj1 - 3 years ago
United States
Member Since: Feb 2008
Member Points: 243

I have an idea, erik, maybe you could use the the logout button and the close button as a link to the home page. When they leave, they will appear with a

 indicator, so they will appear to be on the home page, where the actually are.

by bach11 - 3 years ago
somewhere in comoros Comoros
Member Since: Feb 2008
Member Points: 148

Maybe switch tabs to the LIVE chess page and close that so it knows for sure that you aren't online and THEN close out of live chess? Who knows?

by gijoey - 3 years ago
Georgia United States
Member Since: Feb 2008
Member Points: 33

i don,t get it could somebody pls tell me?Smile

by Joetheevilchesplayer - 3 years ago
NH United States
Member Since: Jul 2008
Member Points: 56

waoh thats a bug all in itself I did not type al that

<!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->

stuff

by Joetheevilchesplayer - 3 years ago
NH United States
Member Since: Jul 2008
Member Points: 56

<!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->

Ok I don't really care about the free member thing, if I get it great, but I'm just a simple white hat hacker that sparked an idea. I don't know what kind of page that you play live chess on so I don't know if this will work, but if the antenna will change when you stop playing chess then make live chess on a page like normal chess; instead of being on that other page that opens when you start playing live chess

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