Can't Find Something in the New Design? Ask Here!

knightspawn5

How we doing on the friends viewing?????

RumbleTumble

The interactive map does show who is online by a solid red dot.. the friends not online have a red dot with a smaller black dot inside it. It also helps to hover over the dots and it says online or not. I know it still a bit of a bother but I find it easier than scrolling whole friends list.

DeepGreene
Dwf49 wrote:

I cant find the daily puzzle? It a premium feature now? Thanks again for keeping a free version this is so great!!!

It's on the LEARN menu! :)

DeepGreene
Martin_Stahl wrote:
DeepGreene wrote:
fish2eggs wrote:

Dunno if this is the right place for this, but...

The 'old' tactics trainer's problem solved/failed page showed *my* time to solve (fail) as well as the average time.

The 'new' one only shows the Avg time.

I know I could turn the 'show timer' setting on, but that displays a coundown/timer bar that I find very distracting.

Is there any way to resurect the 'my time' display?

You mean here? Is this the context you are referring to?

 

If you have the option in your settings to not show the timer then the time elapsed also doesn't show in the new design. I've seen a few posts about it.

D'oh... That setting should only affect the distracting orange bar below the board. We'll fix ASAP!

rigamagician

Where can I find a link to a list of a group's in progress and completed vote chess games?  Also, in the Show All pages of completed games, where can I find the names of the two groups that played each game?

fish2eggs
DeepGreene wrote:
fish2eggs wrote:

Dunno if this is the right place for this, but...

The 'old' tactics trainer's problem solved/failed page showed *my* time to solve (fail) as well as the average time.

The 'new' one only shows the Avg time.

I know I could turn the 'show timer' setting on, but that displays a coundown/timer bar that I find very distracting.

Is there any way to resurect the 'my time' display?

You mean here? Is this the context you are referring to?

 

Yeah, that's what I want, problem is if the 'Show Timer' is off (so I don't get the countdown bar) I get

DeepGreene
fish2eggs wrote:
DeepGreene wrote:
fish2eggs wrote:

Dunno if this is the right place for this, but...

The 'old' tactics trainer's problem solved/failed page showed *my* time to solve (fail) as well as the average time.

The 'new' one only shows the Avg time.

I know I could turn the 'show timer' setting on, but that displays a coundown/timer bar that I find very distracting.

Is there any way to resurect the 'my time' display?

You mean here? Is this the context you are referring to?

 

Yeah, that's what I want, problem is if the 'Show Timer' is off (so I don't get the countdown bar) I get

 

Understood. We're going to fix it so that the small "up-count" timer to the right stays put. The setting will affect only the orange bar below the board.

RyanGarner

I just don't like the new format in general.

Taxi

Well Babs, I tried what you said and posted a ticket....the stated 24 hours have been and gone and yet no reply! Grrrrr

chess_kebabs

You should have gotten an  automated reply at least via email Taxi?

Sometimes staff do take 2-3 days to reply, that's normal. They shouldn't state 24 hours if they can't commit to that though. Should change to 48 at least or say up to 48 or 72 hours. Or does it say 'normally' they will reply within 24 hours?  Regardless, they will answer you Taxi they always do, but am suspecting they have been inundated/bombarded with tickets so I would expect them to take longer than normal at the moment to reply. You could be getting a reply now as we speak, or very soon. :) 

chess_kebabs
RyanGarner wrote:

I just don't like the new format in general.

Nice choice of avatar. The Sydney Opera House looks stunning at night.. 

Taxi

Yes I know Babs...just a shame as I loved this site before.....not that keen at the moment...I stopped paying my membership a while back over something which chess.com wouldn't help me with, so guess I can't moan about things as I nolonger pay to be here :( 

himath2009

Where can I find my Team's Matches in Progress counter?...

chess_kebabs

 I'm sure they will answer you eventually Taxi, regardless if you're a premium or non-premium member. Maybe premium members get priority. If this was my business I would be taking care of my paying customers before my  non-paying customers,  but would be planning to answer the non-paying customers as well, eventually. I wouldn't ignore their concerns/tickets and I'm sure staff won't ignore yours either. Just  need to wait til they can get to it. :) 

Taxi

Babs, you areindeed very wise....chess.com are lucky to have you here, and I feel verylucky to have met you here....thank you for putting up with the moans and complaints of this grumpy old man :))))

chess_kebabs

Thanks Taxi for your sweet words, though doubt the staff feel the same way. 4 million members here, I'm just no. 798,453.. lol.

Not saying staff don't value me as a member here, just saying I would expect them to value most of their members just as equally. :)

As far as putting up with your moans, anytime dear. hehe. Smile

erik

we value you all :)

24 hours from now you will see a TON of new tiny bug fixes to address the many annoyances you have reported. thank you!

unohoo

Does that include the live tourney page we've been waiting on for four months?

erik
yoyo wrote:

Does that include the live tourney page we've been waiting on for four months?

nope! :)

unohoo

Still going to do it?