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Chess.com Doesn't Respect Your Privacy?

  • #1

    Chess.com tracks all users movements on the internet both during and after they leave the site. They use this information about you to make money. Is that okay with you? Do you think you should be entitled to opt out or to more services as a result?

  • #2

    I don't really care, because actually google is tracking us...

  • #3

    just another conspiracy theorist.

  • #4
    ChessisGood wrote:

    I don't really care, because actually google is tracking us...

    Sure it's fun to be informed and realistic but wouldn't it be a trip to spread disinformation and be panicky?

  • #5

    note: the OP has been here for 3 years and all of a sudden he start going on about privacy. Having a hard time with the chess.com lately ? 

  • #6

    Although it's clear that you're trolling for most frequent forum visitors, for those who have questions about the privacy policy of chess.com, I'll copy and paste an answer I just posted to your other forum thread that says pretty much the same things.


    Chess.com gives you all the relevant information about tracking, cookies and safety of your personal information before you register with the site. You and all users have agreed to these conditions before starting to use this site, it says on the registering page that:

    "By creating your account you affirm that you agree to the site Terms of Service.You may receive e-mail game alerts, account updates, and occasional newsletters sent by Chess.com and can unsubscribe at any time. See our Privacy Policy."

    And the privacy policy is clear enough for anyone to understand. It's all straight-forward and standard protocol for all safe interactive web sites that require cookies to run, there's nothing fishy here:

    Privacy Policy

    Put simply: we will NEVER share your information with anyone!

    This policy covers how Chess.com treats personal information that Chess.com collects and receives, including information related to your past use of Chess.com products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Chess.com does not own or control, or to people that Chess.com does not employ or manage. In addition, certain Chess.com services may have their own associated privacy statements.

    Collecting Information

    Chess.com collects personal information when you register with Chess.com, when you use Chess.com products or services, when you visit Chess.com pages or the pages of certain Chess.com partners, and when you enter promotions or sweepstakes. Chess.com may combine information about you that we have with information we obtain from business partners or other companies. When you register we ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, and personal interests. Once you register with Chess.com and sign in to our services, you are not anonymous to us. Chess.com automatically receives and records information on our server logs from your browser, including your IP address, Chess.com cookie information, and the page you request. Chess.com uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

    Cookies & Targeting

    Chess.com may set and access Chess.com ‘cookies’ on your computer. Chess.com lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Advertisers or other companies do not have access to Chess.com's cookies. These third-party advertising companies serve ads when you visit our website. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over - not including your name, address, email address, or telephone number) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. Google, as a third party vendor, uses cookies to serve ads on this site. This includes the DoubleClick DART cookie which enables it to serve ads to users based on their visit to this site and other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit www.networkadvertising.org.

    Notwithstanding any other provision in this policy, in visiting this site, a third-party advertiser (or its partners) may place or recognize a unique cookie on your browser. These cookies enable more customized ads, content or services to be provided to you. To trigger these cookies, we may pass an encrypted or "hashed" (non-human readable) identifier corresponding to your email address to a Web advertising partner, who may place a cookie on your computer. No personally identifiable information is on, or is connected to, these cookies. To opt-out of these cookies, please go to http://www.privacychoice.org/companies or http://www.aboutads.info/choices.

  • #7

    Personally, I don't find this a problem. In fact, before I agree to a game, I often find out about my opponent beforehand and it often adds to experience (especially given I am one of those folks that actually likes to engage with my opponent and appreciates courteous play).

    One thing that does bother me though is that people can post notes that are damming (some could say slanderous). I feel there should be a facility of disallowing the masses seeing these.

  • #8

    Members can change their settings to make it so either everyone can post on and see their notes, or just their friends can.

  • #9

    How about abusive group notes?

  • #10

    thanks kohai for the info but can one simply delete a note that seems inappropriate will allowing world access for everything else.

    I have on a number of times seen a note posted by a disgruntled opponent questioning the sportsmanship of his/her opponent and this has deterred me from making/accepting a challenge to/from that person.

  • #11

    jrb136, yes, you can delete a note that is posted on your homepage. When someone posts a note, you'll see three options: "reply, delete, block." That means, you can not only delete posts, but also can block people from posting any notes to you homepage, ever. 

    StrategicPlay, if there are abusive group notes that are simply not possible to ignore and move on, you can report them using the Help & Support link below every chess.com page, and click on contact support on the left bottom of that page.

  • #12

    philidor_position, it's clear that I'm trolling? What by opening a dialog? Sorry if I find it offensive that chess.com needs to track me when I leave their site. I'm not about to quit chess.com altoghether but can't people lobby to get something changed if they don't like. You think it's okay? You like having someone look over your shoulder? Here is my privacy policy: if you want to post on my thread again enter you email username and password and I will sell it however i want 

  • #13

    The amount of information one enters in is the amount chess.com can track for that person.

  • #14

    the only thing I fear is that somehow it will inadvertedly promote itself through a service such as facebook alongside my name

  • #15

    "Heinzie Hans Heinrichsson recently played chess at chess.com, click here to challenge heinzie!" or something like that

  • #16

    Folks, I think that this thread misses a much more important and concerning issue:

    Chess.com doesn't respect our piracy!


  • #17

    Chess.com doesn't respect our triviality! Revolt!!

  • #18

    who cares.... there are 1000000000000000000000000000 people like you and me..

  • #19

    I'm pretty sure there aren't.

    7,000,000,000 maybe.

  • #20

    OP:  Whatever they may or may not be doing, if you care about it but are too stupid or lazy to take the very simple actions necessary to prevent it, then you get what you deserve.

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