FREE - In Google Play
FREE - in Win Phone Store
To discuss the matter of cheating further, or to learn more about cheat detection, please join the Cheating Forum: https://www.chess.com/club/cheating-forum
Chess.com takes cheating very seriously: see https://www.chess.com/article/view/chess-com-fair-play-and-cheat-detection, https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know and https://www.chess.com/blog/DanielRensch/cheating-on-chesscom.
Cheaters are banned when they are detected. There are various tools that are used to keep them from returning without permission; these tools are familiar to anyone who has run an online forum.
However, discussions of cheating in the main forum is not permitted, as it tends to become very heated and result in lots of public accusations, many of which are completely unfounded; you might be surprised how many cheating reports we get about low-rated players after a game that was a complete blunderfest. If all these reports were aired in public, it would just cause an ugly flame war. Therefore, I am locking this post.
To report a suspected cheater to the Support team, please select Report Abuse under the Help menu, or use this link: https://support.chess.com/customer/portal/emails/new. All reports are investigated, even if there is no immediate visible action.
Taurusmale67 - moderator