I am not able to change my group's pic

abhiraj42

Hi, I am not able to change my group's main photo. Please help.

artfizz
abhiraj42 wrote: Hi, I am not able to change my group's main photo. 

Which group?

Have you tried clearing the cache?

mirage

Also, make sure it's not too small.  200x200 pixels is recommended.  

If it's the group named after you, the photo is currently the same as your avatar.

abhiraj42

The group is named after me- Abhi Raj.

http://www.chess.com/groups/home/abhi-raj

Balachandar

I'm too not able to change my group pic, I just tried now. 

Balachandar

Thank you staff. 

Balachandar

Thank you very much. 

Balachandar

Thank you very much once again. 

kohai

Try using an image thats png format.

Balachandar
kohai wrote:

Try using an image thats png format.


Can you change the image for me? I don't know what is png format. 

kohai

open the image with something like microsoft paint, then click on File - Save As and change the format to png

Balachandar

ok. 

Balachandar

I just did that but its still not working. 

kohai

which group and which image are you trying to edit ?

Balachandar

see post # 11. 

kohai

Bear with me, theres an issue on the site i need to fix first then i can do this for you  :(

kohai

Looks like you were able to change it. Do you still want the image in post 11 adding ?

Balachandar
kohai wrote:

Looks like you were able to change it. Do you still want the image in post 11 adding ?


Yes. I want to post the image in # 11. That is the new image I want to post. Take your time. No hurry Smile

kohai

Done :)

abhiraj42

It is very annoying. I see different pics of the group at different places. When I change the pic, it changes but next time I again see the same pic.

Please help