is there a staff member or anyone that can help me get the videos to play?

  • #1

    hi. i have a hp with windows vista on it and i cant get the videos to play. is there a computer wiz that can guide me through it? please, i would greatly appreciate it. i got a membership to put in some serious effort to improving for a change and cant even view the videos that i mainly wanted from the membership.

  • #2
    [COMMENT DELETED]
  • #3

    thanx firebrandx.

  • #4

    I thought you weren't allowed to download chess.com videos?

  • #5

    That is correct. You can't, at least not to my knowledge. 

  • #6

    System won't let you 

  • #7

    got it working. thanx for replies. i have to use google chrome for some reason after installing flashplayer. poor internet connection where i am but i can deal with it. oh well......

  • #8

    Today is the first day I have been unable to watch videos using Firefox, though they load fine using Safari on my Ipad.

  • #9
    fianchetto123 wrote:

    System won't let you 

     

    (text deleted) kindly stop telling people to download instructional videos on here

  • #10

    I don't think chess.com will be very happy. They're for paying members only.

  • #11
    [COMMENT DELETED]
  • #12

    There was no ability, even for Premium members, to download the videos for a short time. But this was due to an internal change in flashplayer, not a change of site policy. As already mentioned, premium members can download the videos locally using the last version of a Firefox addon, named Video Download Helper.

  • #13

    But how do chess.com know they're not being shared?

  • #14

    Oh, that one... They do know they are shared, but they can't do much about it, other than watermarking them.

  • #15
    [COMMENT DELETED]
  • #16
    MrDamonSmith wrote:

    hi. i have a hp with windows vista on it and i cant get the videos to play. is there a computer wiz that can guide me through it? please, i would greatly appreciate it. i got a membership to put in some serious effort to improving for a change and cant even view the videos that i mainly wanted from the membership.

    Can  you message me directly about this issue please?

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