Account closed 4 no reason

Haha

Can anyone answer me....why my old account closed (theresamiranda13)??? How can I recover my old account???? That time my old account closed Im only inviting new members in my group A52. 

I hope someone clarify it to me. 

Thanks.

You have to be careful about sending invites, Theresamiranda.  I don't know all the protocols but well meaning folks like yourself have gotten their accounts closed for spamming pretty often judging by the forums.  I might have read somewhere that you are limited to 10 invites a day; and then again given that my brain is turning to mush, I might not have.  

It's 30, according to this article:https://support.chess.com/customer/portal/articles/1444871

But since I became admin I knew that 30 invites are recquired. and it automatically deducted on your invites...that's why even if you're not counting the people its stop.

Do you think I can recover my old account???

All you can do is file a ticket and politely ask for an explanation of why it was closed and if it could be reopened.  Worth a shot, right?

https://support.chess.com/customer/portal/emails/new

Thanks Alan. 

I will ask them politely.

The link doesn't work....and also I want to know why my brother's account was closed.  And if he can reactivate it.

So use the new link:

https://support.chess.com/customer/portal/emails/new

2 years later...