Ever since I joined Chess.com, I always have had to input my password twice to log in. I assumed it was a security thing. Is it?
Bug: problem logging in
Until yesterday, I have had to do it only once, and I would get logged in ok. Yesterday and earlier this morning, I had to do it twice (yesterday afternoon), and three times (earlier this morning). Now, I just logged in again, and this time, had to do it only once, like before. :-)
BTW, I am using the Firefox browser.
Same issue with myself and a friend that plays. He told me about the issue happening at work (Ubuntu with Firefix) and home (Windows XP with IE8). I tested it multiple times for myself here at work (Windows 7 with Firefox 3.6.3) and it started happening to me as well. Seems random.
Logging in from the home page is totally broken for me now. I have to click on the login link to get on now.
Logging in from the home page is totally broken for me now. I have to click on the login link to get on now.
yeah, what he said.
Alright - sorry for the delay. This should be all fixed now.
Please let us know if you are still experiencing problems.
Since yesterday, when the main page got changed a little, I have had to input my id and password two or three times before I can get logged in. Not a big deal, but it is a bit of a hassle; although I don't know if there is a limit to how often you are allowed to try to log in before the system no longer allows you to try.
By the way, I thought I would also mention that in the past, I have had problems logging in from the page where you log in after clicking on the "log in" link, or after you log off. It was not a problem becuase I would just go back to the main page and could log in there ok.
Thanks.