Chess sounds turning off

Oftentimes during a game the chess sounds turn off -- usually the sound of my opponent's moves but sometimes mine or both. There seems to be a problem with the site's sound effects. I know the problem isn't my sound preferences or my computer.

I have actualy been experiancing that same problem

same, but I haven't had it happen to me. yet.

very annoying.  It actually throws me off, the sudden silence so If I can I quick close out the window and open a new live one.  Never had it happen twice in a game but at least every day..

This has been happening to me spontaneously, but only recently. I have assumed it is a bug. In another thread someone recommended ctrl-F5.

Does anyone from chess.com monitor this forum? Is there another place to report potential bugs?

           They do monitor, but the're busy. The only other resort is to submit a ticket.  They WILL ask you what system, and what browser your using so they can reproduce the problem.

Occasionally happens to me, too.

Happens to me too.  Extremely annoying and breaks the concentration.

Browser/OS:  Chrome/Windows 7

Sound drops out in IE as well. 

Yes, this is very troubling and breaks concentration. Has anyone found a solution?

Press F5.  The browser will reconnect and the sound returns.  Useless though during the final seconds of blitz.

Same problem here on Windows 7 + Chrome.

So far on Linux (Mint) + Chrome it works fine.

It usually happens when shockwave flash crashes. I think.

Haven't encountered the problem again.

Hopefully it has been fixed during a recent browser update.