Game Explorer not showing other player's games

gshubert

for a short while I could view other player's (and my own) games in game explorer... now I can't. Why not?

gshubert

but the message I get (no matter what OS or browser) is: There are no games with this position found in the database

Reinlynx

I have the same problem.

Support is the Answer:

There is a bug/glitch in the Game Explorer. When members try to view their own games, it is only showing three of them. 

The tech team is aware of this issue and are looking into it. 

gshubert

thanks for the comment... I look forward to a resolution. I know that a day or two ago, I could view other's games in Game Explorer.

Amelia

Our programmers are currently updating the Game Explorer. It should be functioning again soon!

ChessisGood

Same issue

DevonianMoose

can we have a message when there is a major fault like this? 

netzach

Explore games still doesn't work. Annoying I use this feature daily usually.

Reinlynx

It is a sad situation

EternalHope

It's still not working. When can we expect it to be up and running again? It was working fine before you started messing with it.

netzach

http://www.chess.com/forum/view/community/new-site-design-feedback?lc=1#last_comment

tmholp

i started to have the same problems as everyone else about 4 or days ago..also my computer analysis is stuck in processing mode

netzach

Hmm. Further information here : (Friday was mentioned)

http://www.chess.com/forum/view/community/new-site-design-feedback?lc=1#last_comment

Reinlynx

View of Game Explorer changed, but own Games is still not available...

DeepGreene

Sorry, guys. Those Explorer features are still offline while we rework the data and add some new functionality. 

It's still somewhat subject to feasibility assessments as we are going along, but the current vision is that you'll be able to explore your Online games, your Live games, or both. Likewise for exploring other members' games.

Reinlynx

Thank You, I hope everything will be fine...

netzach

Yes thanks DG if ends up that way all will be fine.

gshubert

Well... at least I appear to be able to view MY games again in game explorer... but not any other player's :(

Aditya_Deshpande8

But i can't see Master Games...why is it so?

MyRook

I had just posted in another thread and Reinlynx directed me here. Good to see the Staff is on this one I am sure that it will be fixed Thx Chess.com