12628 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Experiences like f4ucorsair's are why I raise my eyebrow when a company requests credit card information for a free trial. There was no need for any of this hassle & threatening to sue nonsense.
But auto-renewal is commonplace on all sites run similarly to chess.com so no fault of theirs.
(read the small-print always when subscribing to something:)
How do I know when the ticket has a response?
You'll get an email. To respond to the ticket just reply to that email as you would any other :)
There's a big difference between "We'll charge you and continue to charge you regularly until you actively stop us" and "We'll let you try out the service for free, but unless you actively stop us we are going to start charging you"
The latter is collecting personal information that is not strictly necessary to render a service (in this case, the free trial)
The free-trial is free?
The subscription afterwards is not. Auto-renewal is commonplace amongst numerous companies as I indicated. (car/home insurance one example)
Only people that seem bamboozled by that are those that have never paid for anything in their lives before.
Requesting credit card info is a perfectly reasonable way to ensure people don't simply float repeated free-trial after free-trial.
Whenever you hand info like that over, even for a free trial, it's pretty important to understand the terms of the agreement you're making -- in this case, the onus to opt-out being on you.
Incidentally, in every case like the I've ever seen here, chess.com has been more than accommodating.
Think they are very fair over money-back/satisfaction guarantees?
If you don't think the site is worth the money do that and leave happily.
by dibinjohn a few minutes ago
must known openings
White to move. What would you do?
by cats-not-knights 10 minutes ago
WAO 2016 3-day Chat Room
by RookSacrifice 11 minutes ago
5/27/2016 - Minor Piece Power
by fluffyninja 12 minutes ago
Does anyone else consider themselves a reincarnation of a former chess player?
by dpnorman 24 minutes ago
The Great Knights from 1851 Chessbazaar repro
by loubalch 30 minutes ago
Look at my game: "a lo Anderssen"
by RandomBean 31 minutes ago
Chua Me O!
by NKT73 31 minutes ago
how does 2. e5 fare against the sicillian?
by RandomBean 32 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!