16617 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Obsolete - Deleted
that is rough,, I know as it happened to me alot I had to stop playing on live tournaments. especially frustrating when like you you are on the upside. Problem for me in live tournaments is it seems everytime in the tournament a game ends I get a minor disruption,, sometimes severe enough to sever my connection. You have 60 seconds to log back in or lose to abandonment which is not enough.. I feel if you commit, especially in a tournament then you commit to the time. I too wish something could be done because mostly I can play online chess here..
AumTerre, if your support tickets are any proof that the situation is a bit better, it looks like you haven't written in about this since June of 2012. :)
When this happens are you doing other things on your computer that use a lot of bandwidth?
Hi Calamondin, I got tired of filing those support tickets. I did everything I was told to do, including changing my OS and still problems. I'm here to try to find out if anyone else shares the experience. Maybe there is a common thread behind it...
When I play chess, I'm not usually doing anything else. So no and I'm running a 3meg modem only user.
BTW - sorry for the frustration, you can imagine how it can be after playing a full tourney and losing due to some weird disconnection.
one of the stupidest web site.while palying automatically disrupts msaying that i have lost to the other player I have not played .so many times i asked for help but all in deaf ears.Dont play wiyth this chess .com for get it for once for all.cheating web site to loose your chess mood
can any one help my id firstname.lastname@example.org,whose falult is this I get disconnectesd staing the fair play not observed .I am very much annoyed.Plse help comrades.s
from 1194 now my reatings is 1102 for no fault of mine
I've been playing on Chess.com for years now. While I get frustrated with live chess disconnect problems, especially in tournements, I wouldn't say the site is stupid. It does have problems which I suspect are difficult to troubleshoot since Calamodin and others have been trying to help me with the problem for a long time. I do wonder why it happens, especially when the rest of my internet connection like gmail remains up and running. I really have to give Chess.com credit though, live chess is more stable than it ever has been and its still one of the best on the net.
My original frustrated rant aside, since tech support has been unable to resolve the issue, I would like to know if others are having the same problem and what else happened when they get disconnected?
If you open a new page and surf to a site does it load?
Do you try to reload the page or wait?
Do you ever get the weird message that Live chess is not found but you can access the chess.com site?
That kind of thing.
live chess do not load once disconnected.....It ha happened over & over.Why don't it open at all?Definately this is not a stupid site but what about its stupid behavior.Its stupid until fixed...I came here to get solution to my problem & i rarely comment.
It is for sure. I started playing on a tablet and the server does the same thing. Disconnects or looks like its connected but it isnt then you lose on time. I stopped paying for the service because they refuse to address the problem and keep blaming it on everything else.
I'm sorry you are experiencing this. It sounds like you are browsing to Chess.com to access Live Chess. Have you tried using the Chess.com app? Unfortunately we don't yet support the browsers on mobile devices, only the apps.
Hi Calamondin, I am using the Chess.com app for android and still experiencing the problems I described above. I don't know if its because I'm outside North America which again is why I ask for community input...
This is still very much an issue. I have great bandwidth and I have nothing else but email. Everything else works, yet I am still "disconnected." Now, it has gotten to about every sixth game or so. What is happening?
Same same here... If you're on a tablet its pretty much every 2nd game. I suspended renewing my membership because of it which is my way of protesting poor performance and lack of ownership of the problem. If someone had the balls to say, "hey, we're still growing and experiencing some challenges, please be patient while we work to fix this," I'd understand and give my money to support the betterment of the site, but instead the blame kind of drifts between "its your browser", "your OS", "your internet connection", and anything else but Chess.com.
I can only solidarize with you, as I suffer the same problems.
Same for me, since one week. Before, I've been playing for months without problems....I'm trying to solve it, without success....last time, years ago, I finally decided to stop using chess.com...
It is in fact the other players hacking the program..... ever notice nothing ever goes wrong when you're losing? Its a P.O.S site that with no securrity whatsoever.
by gchess33 a few minutes ago
So this weird pic is going around..Is that Magnus?
by ChrisWainscott a few minutes ago
What is my problem?
by GoldenKiwi a few minutes ago
Bobby Fischer: Lost Virginity at 19?
by chessking1976 a few minutes ago
"Official" rules for how to start the clock at the start of a game?
by 0110001101101000 4 minutes ago
POOR CUSTOMER SERVICE.
by CrecyWar 4 minutes ago
I would love another pair of eyes on this. Any valid advice appreciated
by 0110001101101000 9 minutes ago
6 masters who proved that chess kills your brain and your life - YOU ARE WARNED
by masterkey2017 10 minutes ago
by GodsPawn2016 12 minutes ago
by Mathperson2015 14 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
Try the new Chess.com!
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!