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My open seeks keep disappearing

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Fromper

Twice today, I've put out a seek for a new game for turn based play, then left the site. When I come back, my seeks are gone.

jerry2468

Me too... Sent seek, not accepted

Fromper

I tried a third one just after starting this thread, and that one got accepted, so I got a game started. I just don't know what happened to the first two. They were on my open invites list when I left the site, but they were gone when I came back.

jerry2468
Fromper wrote:

I tried a third one just after starting this thread, and that one got accepted, so I got a game started. I just don't know what happened to the first two. They were on my open invites list when I left the site, but they were gone when I came back.


When you complain to the staff, you don't give evidence of it working! Tongue out

Fromper
jerry2468 wrote:
Fromper wrote:

I tried a third one just after starting this thread, and that one got accepted, so I got a game started. I just don't know what happened to the first two. They were on my open invites list when I left the site, but they were gone when I came back.


When you complain to the staff, you don't give evidence of it working! 


I've worked tech support enough to know that the more detail you have to work with, the more likely you are to find the problem.

astrochimp

Maybe the database admin needed to rollback the seek database.

ivandh

I've noticed when I leave the site it cancels the open seek. This is probably to reduce the number of people left hanging upon accepting a seek.

Fromper
ivandh wrote:

I've noticed when I leave the site it cancels the open seek. This is probably to reduce the number of people left hanging upon accepting a seek.


When the time control is 3 days per move, they'd better get used to waiting. I certainly hope this isn't intentional. If I put out a seek, I don't want to have to sit around for an hour waiting for someone to accept it.

oscarillo
Fromper wrote:

Twice today, I've put out a seek for a new game for turn based play, then left the site. When I come back, my seeks are gone.

I have the same problem. I've put out a seek for a 960 game, random opponent, and after a while the seek disappears. I tried a couple of times more, and the game proposals dissapeared again.

1695814

I am also having this problem.  The seek disappears within less than a minute.  I didn't log out...didn't leave the site...just kept hitting F5.  All of a sudden [poof] seek is gone. Cry In case it matters, this is for a 960 game.  This happens to me often.

NimzoRoy

Something in my blog might help (such as trying a different browser or clearing your cache, etc), maybe possibly perhaps...if not and the problem persists contact the staff directly via Help & Support at the bottom of the page 

http://blog.chess.com/NimzoRoy/diagnosing-and-fixing-internet-problems

waffllemaster

My open seeks keep disappearing

Me too, and at the same time my current game list keeps growing Frown

Something's definitely wrong.

1695814
GuitarMan159 wrote:

How do I see a list of my open seeks???  Thanks!!

They should be under http://www.chess.com/echess/myhome.

When there is one it will be under the heading "My Open Invites".