stats won't update

chesstiny

Hello there.

I've played about fifteen games without my statistics updating.

Any suggestions?

kohai

I'm sorry about this. We are aware there is a problem on the live chess stats.

Your ratings are being updated, but to get the accurate rating, you need to look at your most recent played
games on your games history and not use your stats on the right side of the page till we've fixed the stats
issue.

Please be assured your ratings are correct and will show in your games history.

MadMac26

have the same problem…

Hope you will solve it soon ;¬)

thanks for chess.com !

ashisb

I also noticed it, and sent an email to Chess.com Support before coming here in forums, thinking it was only me having this problem!

Thanks Chess.com Support.

chesstiny

Thanks.

So, the stats at the right of the page update eventually at some random time?

Just curious.

kohai

Those should be fixed tomorrow.

ashisb

Great! Thanks for the update Kohai.

rongchen

Good to know it's going to be fixed, thx!

Congruity

Hi, I reached my personal best ranking in Blitz chess a few days ago, but the score has not shown up in my "Stats" on the right side of my page. I've hesitated to play any new games because I was hopeful the high mark would eventually show up there. The ranking is visible in my recent games, but not in the more permanent "Stats" window on the right. What should I do?

kohai

Who was the game against ?

_Wulfgar_

same thing has happened to me :(

Congruity
kohai wrote:

Who was the game against ?


My last blitz game was against "DGreatest" - If you look at "My Live Chess", you can see that under my Recent Games my ranking is 1510. However, in the "Stats" window over on the right, it lists my current blitz rating as 1488 and my highest all time as 1504. It's been like this for about 3 days now, and the "Stats" window hasn't updated with the more current info from my Recent Games.

kohai

You may find that as you haven't played a blitz game since day before yesterday, if you play one now, it will update.

Congruity
kohai wrote:

You may find that as you haven't played a blitz game since day before yesterday, if you play one now, it will update.


Thanks. It worked!

knowwell

blitz game rating is visible...but standard still not updated? why?

kohai
knowwell wrote:

blitz game rating is visible...but standard still not updated? why?


For standard rating to show, you need to play a standard game.

Looking over your games, you only ever play blitz 5|0 games.

chesstiny

Thank you for your time.

JimBow1849

What's going on with the ratings ? It should be fixed by now !