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stats won't update

  • #1

    Hello there.

    I've played about fifteen games without my statistics updating.

    Any suggestions?

  • #2

    I'm sorry about this. We are aware there is a problem on the live chess stats.

    Your ratings are being updated, but to get the accurate rating, you need to look at your most recent played
    games on your games history and not use your stats on the right side of the page till we've fixed the stats
    issue.

    Please be assured your ratings are correct and will show in your games history.

  • #3

    have the same problem…

    Hope you will solve it soon ;¬)

    thanks for chess.com !

  • #4

    I also noticed it, and sent an email to Chess.com Support before coming here in forums, thinking it was only me having this problem!

    Thanks Chess.com Support.

  • #5

    Thanks.

    So, the stats at the right of the page update eventually at some random time?

    Just curious.

  • #6

    Those should be fixed tomorrow.

  • #7

    Great! Thanks for the update Kohai.

  • #8

    Good to know it's going to be fixed, thx!

  • #9

    Hi, I reached my personal best ranking in Blitz chess a few days ago, but the score has not shown up in my "Stats" on the right side of my page. I've hesitated to play any new games because I was hopeful the high mark would eventually show up there. The ranking is visible in my recent games, but not in the more permanent "Stats" window on the right. What should I do?

  • #10

    Who was the game against ?

  • #11

    same thing has happened to me :(

  • #12
    kohai wrote:

    Who was the game against ?


    My last blitz game was against "DGreatest" - If you look at "My Live Chess", you can see that under my Recent Games my ranking is 1510. However, in the "Stats" window over on the right, it lists my current blitz rating as 1488 and my highest all time as 1504. It's been like this for about 3 days now, and the "Stats" window hasn't updated with the more current info from my Recent Games.

  • #13

    You may find that as you haven't played a blitz game since day before yesterday, if you play one now, it will update.

  • #14
    kohai wrote:

    You may find that as you haven't played a blitz game since day before yesterday, if you play one now, it will update.


    Thanks. It worked!

  • #15

    blitz game rating is visible...but standard still not updated? why?

  • #16
    knowwell wrote:

    blitz game rating is visible...but standard still not updated? why?


    For standard rating to show, you need to play a standard game.

    Looking over your games, you only ever play blitz 5|0 games.

  • #17

    Thank you for your time.

  • #18

    What's going on with the ratings ? It should be fixed by now !

  • #19

    Hi my chess rank is still 783 but I have a 2196 rating and in the global ranking list I found that no.697  has the same rating can you update my statics please.

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