tactics not appearing

rajandgreat
i have gold membership. but for last 2 days, i am not able to see or play tactics. please help.
Martin_Stahl
rajandgreat wrote:
i have gold membership. but for last 2 days, i am not able to see or play tactics. please help.

 

How are you accessing the site?

rajandgreat

Martin_Stahl wrote:

rajandgreat wrote:
i have gold membership. but for last 2 days, i am not able to see or play tactics. please help.

 

How are you accessing the site?

Android app.

bhoopalan

Just an outsider opinion: 

Even basic membership holders must be able to play upto 5 tactics per day. So it shouldn't be something to do with the account but a technical glitch with the app.

This might be fixed by clearing the cache and storage on the app. Try the below instructions to clear the cache below. 

https://support.chess.com/article/703-how-can-i-fix-freezing-or-other-issues-on-my-android-app.

But remember, Clearing the storage and the cache will log you out of the app, and you will need to log back in as if opening the app for the first time. So make sure that you remember your username and password