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Texting problem especially after game ends

  • #1

    Hi,

     

    Sometimes I'm not able to text, especially if I want to rematch.  I type the text into the window, then hitting the return does nothing.  Also, when I want to rematch, normally the windows says I'm challenging the player, but recently this doesn't happen.  No change in the window at all.  When I go to the play tab, I can see the rematch request is pending, but it never gets accepted and I don't know if my opponent can see it.  Frustrating.

     

    Nobuo

  • #2

    same here. chat only works at the start of the first game not later

    if i open a new window it works again

    i dont want to open a new window for every game

  • #3

    Chess.com

     

    Will you please look at this problem.  Very annoying I can't congratulate an opponent when he/she makes a good move.

     

    Bill

  • #4

    Playing on chess.com with phone has always been buggy

  • #5

    RedgirlZ

     

    I'm not playing on a phone.  Standard PC stuff.

     

    Bill

  • #6

    oh right. I saw "text" And just assumed. maybe your accounts restricted?

  • #7

    RedGirldZ

     

    I have had the free version for years.  No restrictions I know of.  This is a new issue.  Also, two other people have complained of similar problems. 

     

    Bill

  • #8

    Is Chess.com aware of this problem?  Are they working on it?

     

    Bill

  • #9

    Hi

    Is there some magic way to confirm that Chess.com is working on this problem.  I've not seen a definitive response in at least a month.

     

    Bill

  • #10

    Contact support.

     

    Evan

  • #11

    go to the bottom left and you will see a question mark.then hover there and you will see reprt a bug.

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