Hi there.I'm having problems with the time out counting. I've read that they only last for 90 days or something similar, and that if you keep playing and not timing out, the ratio will decrease. Well, I've been playing and the time out ratio decreased for a while until it got to 20% (it was up to 30%, I lost a few games when I went on for a trip with no Internet), and then it got back up, and now I'm up to 29% again.However, I've not lose a single game on time since that day, and next to the ratio it says "last 90 days", which I'm sure are more. I would appreciate some explanation on why this is happening, I cannot get into tournaments and I'm kind of upset...Thanks a lot!
I think you'll find this link very helpful: http://support.chess.com/Knowledgebase/Article/View/96/0/what-are-timeouts-why-cant-i-join-tournaments-because-of-them
If after reading the contents found at the above mentioned page, you have anymore question, feel free to let me know :)
Ok, got it, and somehow my ratio went back to 0% again tonight... Anyway, thank you very much Kansha!
My pleasure :)