• #1

    please can you tell me, when I play a tournament, the adjective "undefined" is placed behind my name? What is the consequence of this. Can this adjective be removed?

    Thanks for your answer,



  • #2
  • #3

    beatrijs, Could you please take a screenshot of this? Where are you seeing this? Is it in an online tournament or a live chess tournament?

  • #4

    Sorry, i cannot take a screenshot.

    I see this in live chess tournament.


    I would like to know _if you believe me- why I am in a tournament characterized as "undefined". There must be more players with the same problem, I suppose.

  • #5

    I believe you for sure. I'll look into it and see why you are seeing this...

  • #6


    Do you have a solution for my problem?

    Kind regards,


  • #7

    Sir, madam,


    Because chess.com is not able/willing to solve my "undefined" problem I stop with playing under this name. I continue with Beatrix or Beatrijsnew.

    Sincerely yours,


  • #8

    I haven't been able to replicate what you are seeing :( A screenshot of exactly what you are seeing would really help me in identifying the issue.

    Here is a link that will show you how to take a screenshot - http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

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