When is the right time to reactivate an Inactive account?

Postafi

null

Many companies provide first aid or CPR training to their employees (if little else).

null

Does chess.com have a policy about when to resurrect an account closed by a member?

RonaldJosephCote

How many of your other accounts did you have in mind.?

Postafi

Thank you for your kind interest.

Have no extra accounts, sleeper or otherwise, but noticed quite a few lying around.

Wondered if there was a trumpet call, drumroll or other signal when these would be awakened for judgement day.

null

As someone with cottonsock-puppets, could you enlighten me?

RonaldJosephCote

 Here's my enlightenment.  With 23 million members, I don't think Staff has time to "notice quite a few lying around". 

Postafi

23 million separate individuals?

That would be an entire nation of chess enthusiasts.

RonaldJosephCote

"nation"...?surprise.png  no, just the state of Florida.

Postafi

Are there as many closed accounts as alligators in Florida?

null

MGleason

Inactive accounts are re-opened when the account owner requests it.  If it's still closed, the original account owner doesn't want it back.

The only exception would be if someone preempted a ban by closing their own account.

Postafi

Thank you.

So seeing all the inactive accounts lying around, wouldn't someone other than chess.com be tempted to reactivate these, reasoning it is better to recycle than let them rot?

null

kingofjive5
RonaldJosephCote wrote:

"nation"...?  no, just the state of Florida.

Australia 

whirlwind2011

What I'm still not clear on is the difference in meaning between "Account Closed" and "Closed: Inactive." In each case, which entity initiates the closure: the user or Chess.com?

For "Closed: Fair Play" and "Closed: Abuse," Chess.com is clearly the one initiating the closure of the account, for the reasons given.

As for "Account Closed" and "Closed: Inactive," my guess would be that the first is intended to be permanent, while for the second the user intends the closure to be temporary. I haven't yet found anything in the forums specifying what the actual difference(s) are between these two statuses.

Does anyone know for certain? Staff?

m_connors

It is highly unlikely the original account holder would be able to loggin to a closed account, so to reopen an account Chess.com would need to be contacted to discuss. I have no idea how Chess.com would respond. Nobody else would be able to open a closed account, as they too would have to go through Chess.com and I doubt Chess.com would agree. But, why would anyone other the original account holder wish to reopen someone else's account? All of the account info would not apply.

Recycling a "cool" name from a closed account might be possible. But, to see the name one would have to already have an account. It is possible to change user names; however, I don't know if the name associated with a closed account would be available - again, I'm pretty sure that would be a request to Chess.com

MGleason
whirlwind2011 wrote:

What I'm still not clear on is the difference in meaning between "Account Closed" and "Closed: Inactive." In each case, which entity initiates the closure: the user or Chess.com?

For "Closed: Fair Play" and "Closed: Abuse," Chess.com is clearly the one initiating the closure of the account, for the reasons given.

As for "Account Closed" and "Closed: Inactive," my guess would be that the first is intended to be permanent, while for the second the user intends the closure to be temporary. I haven't yet found anything in the forums specifying what the actual difference(s) are between these two statuses.

Does anyone know for certain? Staff?

In v2, there was no such thing as "Closed: Abuse" or "Closed: Inactive".  Those were only added in v3.  So anything that would have been either of those in v2 is now simply reported as a generic "Account Closed".

In a small handful of cases, staff have also used the generic "Account Closed" when they didn't want to give a reason for why the account was closed.