18647 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I was playing a game in a tournament, and I had 3 days to move. When it was my turn, it started the timer, but didn't send me an email, even though I subscribed to get email alerts when it was my turn to move. It sent me an email when there was 8 hours left. I check my email every day, which should be enough if I actually had the 3 days it said I would have. But I don't check my email every 8 hours, especially not if I happen to be sleeping then. So, I lost the game because of time. The same thing happened to my brother, who was also playing in the same tournament. How can I, my brother, or Chess.com fix this?
Probably because it didnt get verifyed and you didnt subscribe to get alerts of whats happening on chess.com
But I DID subscribe to get alerts! What do you mean by "verified?"
Well i dont know then sorry. You might have to ask help and support in the chatrooms.
I have the same question. I just started a game and I don't get alerts when it's my move. Do I have to sign up for something?
@mabro354- Do you have your settings set up to receive alerts? You can check here: http://www.chess.com/home/alerts
If you do, you might also check your spam folder as sometimes our messages get sent there.
Just a thought, check that your spam filter/virus protector allows it through.
I think I have it figured out now. The problem is that I have to officially log out for it to send me the emails. Just closing the window isn't enough.
Agrre. I encountered this very same thing. Following Alex' advice... if you logoff, then the email alert will be sent, otherwise you only seem to receive an alert via the chess.com notification system.
cheating (by playing for a draw)
by TRextastic a few minutes ago
by EscherehcsE a few minutes ago
by ChessOath a few minutes ago
Where Is "Explore" In New Chess.com
by lecky333 4 minutes ago
Just a few fast games
by kathleensheer 11 minutes ago
Choosing openings for black
by eaguiraud 12 minutes ago
Chess is like Football
by Julius-Geezer 12 minutes ago
I need more rating points
by rodash08 14 minutes ago
5/27/2016 - Minor Piece Power
by rodash08 15 minutes ago
4/11/2016 - Morphy`s Mating Pattern
by coocoochicken 19 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!