Agressive ads during live chess on iPad blocking game

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the_corrupt_bishop

After a recent update of my Chess.com iPad app, live chess is now frequently interrupted by pop-up ads blocking the game in progress and causing me to loose the game on time.   Is this the latest tactic to force players to pay up ?  If so, I will just delete the app, because it's become unplayable.   I hope the staff will rethink this aggressive strategy.

Ads before and after a game is ok, but during is not cool!

erik

That is NOT intented! Can you take a screenshot for me? Looking into this asap!

RonaldJosephCote

          Erik, he's not on-line at the moment. He posted Friday.

the_corrupt_bishop

Here's an example that just happened a few seconds into a game on my iPad with iOS 7.1 with Chess App Version 2.12.19. When it happens it freezes the game and the only work-around is to exit the App via the iPad's Menu button and force quit the App then re-open and re-enter the game. That looses about 20 seconds.  In this example, I just let it expire the game.  It seems it's not a usual pop-up ad, but rather an attempt to force me to install a game from the AppStore.

I used my iPhone to take a picture of my iPad:

symmer

This has been happening to me too :(

I vented my frustration in the app store comment section.

jupiter4100

This has been happening on the iPhone app too.

erik

ok. i THINK we should have this resolved soon. make sure to update when the new version comes out in a few days!

the_corrupt_bishop

Thank you Erik!  The last update to the iOS App seems to have fixed it!

rednaz43

any progress with this issue?  I cannot use my iPad still  Thanks

erik

we submitted to the app store to try to fix this! it's still happening!?

the_corrupt_bishop

Well, it seems it was fixed in the version before 2.12.28 . Didn't see any ads during the game for a few days. Now it's back. Just happened to me 5mins ago.

erik

darn! working on it!!

the_corrupt_bishop

bug slip in a code fork ? ;)

Erik, tried to reply to your email but was blocked because I'm not in your friends list.  CC'd Brenan.

rednaz43

Still happening yes

Eliza99

i have the same problem.. i have blocker complements but.. dont work

erik

please post the times when this happens. more info helps!

we are working on getting it stopped. but it's actually affecting a LOT of apps: 

http://techcrunch.com/2014/01/06/shady-app-install-ads-are-automatically-redirecting-mobile-users-to-app-store-google-play/

we are disabling networks and digging in. 

the_corrupt_bishop

Interesting article Erik!  

Ad network companies acting more like a virus.  Hopefully the culprits can be identified and loose business as a consequence.

Apple should get involved in updating iOS to disallow rogue redirect calls to its AppStore app.  It might just be ads for now, but what else could be "trojan horsed" onto our iPads ?

My apologies to you hard working chess.com curators for initially suspecting you as a source.

erik

we just released a new build and also shut down some ad networks. 

please report if you get any more in-game popups!

Niize

I am still getting them, lost a couple of matches due to this 'bug' , if this goes on, I will delete the app and my account on this site...

nathschess

same for me, seriously thinking of deleting my account, just cut the ads and put them back when this is solved, you must be losing a lot of people