ERROR "Your challenge cannot be created because of your internet connection."

mbayramoglu

On live chess, when i click on play button, i receive this error: "Your challenge cannot be created because of your internet connection. Please reconnect and try again." 

can you help me to solve this problem?

thanks.

notmtwain
mbayramoglu wrote:

On live chess, when i click on play button, i receive this error: "Your challenge cannot be created because of your internet connection. Please reconnect and try again." 

can you help me to solve this problem?

thanks.

Yes, they have pinged your computer and detected a large lag of more than 2 seconds. They don't allow games to start when one side has such a large lag.

Perhaps you can reboot your computer, move to a place with a better wifi connection, shut down other applications that are using the internet, etc.

mbayramoglu
notmtwain wrote:
mbayramoglu wrote:

On live chess, when i click on play button, i receive this error: "Your challenge cannot be created because of your internet connection. Please reconnect and try again." 

can you help me to solve this problem?

thanks.

Yes, they have pinged your computer and detected a large lag of more than 2 seconds. They don't allow games to start when one side has such a large lag.

Perhaps you can reboot your computer, move to a place with a better wifi connection, shut down other applications that are using the internet, etc.

thanks for your comment, i've called my isp customer care and requested help. this problem has been solve via new ipv4 dns addresses and port forwarding. happy.png