Live chess game tournament restriction

Whenever I join a tournament and is waiting for it to start I usually just want to play a game of chess. But when I am looking for a dot on the live chess grid, it shows nothing and I can't play a game while I wait. Why is that?

Give us a link or screen snapshot, I'm not sure what you're referring to exactly.

FM greenskull (1884)

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10-apr-12 (1997)

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2|1 Bullet

Help | Withdraw

2|1 Bullet Tournament(

7 rounds - Starting 10:45 (50 mins)

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TOURNAMENT (220084) - 2|1 Bullet Tournament - 7 rounds

I am doing this on my iPad so idk if I did it right, my computer is not working

I don't use an iPad so unless someone with a clue jumps in contact the staff directly via Help & Support. You need to describe your OS, browser and ISP if you want as much help as possible

In the meantime maybe my blog will help: 

http://www.chess.com/blog/NimzoRoy/diagnosing-and-fixing-internet-problems?_domain=old_blog_host&_parent=old_frontend_blog_view

The site doesn't show seeks after you join a tournament. This is intended.

You may have noticed that many players join within the last minutes before tournament starts, now you know the reason why.

Ah ok because I can't click on there green dot when I join unless I withdraw. Now I know