page still stuck in 'loading'

  • #1

    Since the completion of the site maintenance, I get 'loading' when trying to jump to play live chess page but never get past it.  Do I need to update something?

  • #2

    Can you please try a cache clear?

    If you're unsure of how to do this, this link provides a step by step guide on how to clear the browser cache.

    http://support.chess.com/Troubleshooter/Step/View/2

    Please let me know if you're still having troubles :)

  • #3

    Yep, I should have mentioned that I had cleared the cache.  I reloaded my browser and java and the page shows up fine.

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