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Where have my tournaments gone?

  • #1

    All of a sudden several tournaments I had planned have been removed. Two of them had a considerable number of registrations, one was at 83/100 and would have started within days. Where have they gone, and more importantly, if they have been deleted, why??

    To provide some detail, I'm talking about The first Alternative bracket Tournament for the rating ranges <1300 and 1700-1900. Both have vanished without a trace or announcement to me (the TD) and probably the registrants - which I consider very bad form. Not even the links will work. Can someone from the admin-team please look into this?

    Since I primarily upgraded to platinum to run 100 people tournaments, I'm seriously not amused. And the fact it takes an awful lot of time to actually invite people for these tournaments makes it much worse.

  • #2

    Just want to add that a bunch of my upcoming tournaments have disappeared too.

  • #3

    Click on the Help & Support at the bottom of this page, that way you'll contact staff faster, yo!

  • #4
    thegab03 wrote:

    Click on the Help & Support at the bottom of this page, that way you'll contact staff faster, yo!


     Thnaks, done that. Still, I'd like to get the word out here as well - i can imagine quite  afew people are disappointed that the tournament has vanished.

  • #5

    When you create a tournament and then look in the Upcoming Tournaments section it will only show you tournaments which you are eligible to join. So if the tournaments you create are not within your current rating range then you will not see them in the Upcoming Tournaments even though they still do exist.

  • #6
    Patzer24 wrote:

    When you create a tournament and then look in the Upcoming Tournaments section it will only show you tournaments which you are eligible to join. So if the tournaments you create are not within your current rating range then you will not see them in the Upcoming Tournaments even though they still do exist.


     Hi Patzer,

    Thanks for your reply, but I'm afraid this does not answer my question - I was directing those tournaments, so I saw them before. Now they're gone, even the links to the tournament pages won't work. They are definately not accesible anymore, and it looks like they auto-deleted.

  • #7

    Some of the tournaments were removed. This applies to;

    * The TD hasn't been on the site for over 30 days

    * Tournaments were created over 90 days ago

    * The TD has closed their account (and their tournament is
    on manual start not auto)

  • #8

    In my cases, they were tournaments that I joined. One that I remember was a > 1700 tournament, 8 out 8 spots filled, waiting for its starting date (some time next week or so).

    I was entered in five or six upcoming tournaments, when I wrote the above, there were just two left, and the tournaments can't be found anymore. I don't believe the rating requirements for all of them changed overnight, while kicking me out, without sending me as much as a message.

    They must have been deleted from the database.

  • #9
    kohai wrote:

    Some of the tournaments were removed. This applies to;

    * The TD hasn't been on the site for over 30 days

    * Tournaments were created over 90 days ago

    * The TD has closed their account (and their tournament is
    on manual start not auto)


     Hi Kohai,

    That sounds more plausible, (the 90 day wipe - I haven't closed my account and have been on the site) but still two remarks:

    - These tournaments were actually created well over 90 days ago (end of September, so it's more like 120 days).

    - I must say I find it very disappointing that a tournament that's about to start, filled with over 80 members, most of them premium, gets wiped without any prior warning whatsoever. None to the participants, none to the TD. Surely, there must be a better way of dealing with this.

    In the end, I still feel I must ask to see if you can reinstate these tournaments. Chess.com is about having fun with chess, and I feel about 140 people (80 in one tourney, about 60 in the second) have been deprived of a fun, legit, tournament.

  • #10

    I think it's a great idea to do something about the huge list of upcoming tournaments. But perhaps just deleting a tournament that already has players in it (or was full, in the case of one I was in) is a bit too much, perhaps.

    Perhaps just start the tournaments that have more than 50% of the players registered, and delete the rest?

  • #11

    When members join a tournament, many don't want to be waiting 3 months + for it to start.

    (remembering that those who are basic members can only join one member created tournament)

    There are a lot of tournaments created by members who have simply forgotten about them, and because they are on manual start, it can take months before getting underway.  Many members want too, realistically, wait a few weeks for their tournament to start, not 3 months +

  • #12
    kohai wrote:

    When members join a tournament, many don't want to be waiting 3 months + for it to start.

    (remembering that those who are basic members can only join one member created tournament)

    There are a lot of tournaments created by members who have simply forgotten about them, and because they are on manual start, it can take months before getting underway.  Many members want too, realistically, wait a few weeks for their tournament to start, not 3 months +


     Well, sorry, but this is a prime example of I-know-what's-best-for-you-so-I'll-decide for you. This won't do, cause I have to conclude from this it was a delibarate action from chess.com staff.

    First of all, exactly because of the reason you cite, I invite primarily premium members - it's my target audience. Aren't they entitled to as many tournaments as they want, so they can wait?

    Secondly, if they think it takes too long - I warned that it might be a while on all tournament pages - they can withdraw without any consequences, as the tournaments hadn't started.

    Thirdly, even if there would be any reason to protect the members against themselves, they could be warned rather than the tournament deleted.

    In all, this smells awfully like one of the two following options:
    a) your database gets cluttered, you want to clean up, consequences be damned.
    b) Someone thought it was a good idea to dictate tournament terms and didn't give a single thought to the members and their free choice.

    Either way, this is unworthy of chess.com. At least you could have had the decency of explaining this to TD and participants. And right now, the decent thing would be to have a look at the backup database and simply reinstate the tournaments, cause the argumentation for this action stinks.

  • #13

    You mean something is finally being done for the unwieldy mess called tournaments?  I gave up looking at anything that wasn't labeled "Official" because I didn't want to look though pages of orphan tourneys, wait for months to see if it would start, score ridiculous amounts of rating points from time outs, etc.  This also meant an automatic deletion, without any consideration, of all non-official tournament invitations.  One reason you may have had problems filling and starting events was a similar attitude by others.  Premium members may be allowed unlimited events by chess.com but the families and bosses have different ideas.  If I'm going to play chess, as opposed to just pushing pieces, I'm going to limit my events and if I'm waiting for an event to start I'm not joining something else.

    Ehh, just checked, no real change still some 200+ events waiting for players. Most starting "ASAP" which means whenever and many having past their start date still waiting players. As another criteria, any event which has not started at it listed time should also be eliminated.

  • #14

    Well, CarlMI, it seems that you would like to see only tournaments which fill up rapidly. Fine, that's everyone's ideal. However unless one invites hunderds and hunderds of people - manually, and therefore taking a lot of time rather spend actually playing the game- that simply isn't happening. Your approach means that very few tournaments will actually take place at all!

    I strongly suggest that if one wants to clean up tournament listings the admins come up with better filtering techniques, adaptable by users, so they see the tournaments they're interested in. Simply deleting doesn't do anyone any good, moreover, the criteria used are arbitrary and I like to emphasize once more the tournaments I was talking about were almost full - it picks up dramatically towards the end, as the list is sorted by how full a tournament really is. If you're past the halfway mark, the rest fills up a lot faster.

  • #15
    DrPhil wrote:

    Well, CarlMI, it seems that you would like to see only tournaments which fill up rapidly. Fine, that's everyone's ideal. However unless one invites hunderds and hunderds of people - manually, and therefore taking a lot of time rather spend actually playing the game- that simply isn't happening. Your approach means that very few tournaments will actually take place at all!

    Mostly because people wanting to play tournaments are spread out over 200+ open ones, most of them with random thematic opening positions, offbeat requirements, a huge number of players needed, or all of the above.

    We need some system where there are always say about 20 open tournaments, that should be enough to cater for the different tastes out there.

  • #16
    Scarblac wrote:

    We need some system where there are always say about 20 open tournaments, that should be enough to cater for the different tastes out there.


     I don't really think so. There are just too many parameters. To name a few:

    - rating brackets. Some like open tournaments, others like a close rating bracket. But in that latter case you need several tournaments, say 1300-1500,1500-1700, 1700-1900 and so on.
    - move speed / vacation. Half the tournaments, if not more, cater to people who like to play very fast - no vacation and max of 3h / move. Fine, some people enjoy that. Yet others like to take their time and don't want those restrictions.
    - openings. A lot of tournaments revolve around obscure openings, only interesting to those studying that one. Once again we should not deny people the chance to run a tourney based on those preferences, but it does add to the numbers.
    - simultaneous games. Some tournaments require you to play 10 games in that tournament at once. Some like this amount, others are simply swamped by it.

    And I can go on and on. There's no way to determine in advance which tournaments are desired and which are not - we have to try. And that's why I find this deletion of tournaments so rediculous: good ideas do not get the chance to prove themselves unless they can do so within an arbitrary, unannounced set of time.

    I reiterate my earlier point: if you want a good tournament feature, make sure people can filter and sort the list according to their criteria. Then it does not matter that there is a list of several hunderd tournaments, and people can actually participate in many more simply because they are now able to find a tourney according to their tastes!

  • #17

    I have to agree with both "sides" on this one.  There need to be reasonable controls, but it should be much kinder and gentler than an automatic or even a manual but time-driven process.  Clearly it would be better to notify the TD and players signed up for a tournament before simply deleting it.

    TD's should have the opportunity to create a tournament that will take a while to fill, or be given the right tools to easily fill tournaments.  If players could put in their preferences the types of tournaments they like, then TD's could invite players with those settings.  Or maybe there's a way to tell all the players non-intrusively without taking up space for 100's of messages.

    Players need the ability to find the kind of tournament they want.  It should be possible to filter the list by max # simultaneous games, standard/960/thematic, ratings range, premium only, no vacation, TD name, etc.  Not just search, but filter.

    A completely new idea might be a method similar to the open seek model.  Players who want to find a tournament fill in the parameters they want.  If there are matches in the DB, they get a list of the closest matches that are the closest to starting.  And if there are no matches in the DB but multiple players asking for that kind of tournament, prospective TD's could be notified that a tournament of that type is needed.  Members who want to TD could fill in their preferences.

    I suggest handling tournament deletion differently depending on whether it was created by a premium member vs a basic member.  Premium members' tournaments should stay, but they could be sent a positive confirmation message.   For example, your tournament xyz is more than 30 days old, please confirm that you are actively pursuing its start.  You click the button "yes I want to keep this tournament" and it gets marked as ok for another 30 days.  As an alternative to a flat 30 day (for example) limit, make it that many days with no activity.  If an invite is sent, or a player signs up, then reset the timer.  Another option is to allow a TD to specify that a tournament will be slow to fill by design when it is created, so that staff know to leave it until a predetermined date is reached.

    Basic members' tournaments should have a fixed limited shelf life.  If a member wants the tournament to stay, they can upgrade.  That could also be based on last activity.

    It might be a good idea to limit the number of pending tournaments for a single thematic.  Do we really need, for example, three open tournaments for the Najdorf, all with the same settings?  (not saying that's the case, who can tell from a list that big?)

  • #18

    DaveShack's post makes a lot of sense. 

    I really hate seeing the clutter of endless copycat tournaments but I'm sure there is a better way, criteria to clean the clutter.

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