I had the same problem yesterday: i started a bullet game and did my first move, after that he didnt
A move.. So i think i can abort the game, but when i went to settings i saw: RESIGN instead of ABORT!!
It looks like its a bug or connection fail cos after 1 minute i lost and i dont received that he did a move. Well.... I wasnt really happy cos i played against someone 400 rating points lower then me. But i think we cant do anything against this **** problem, does anyone have solutions for this?
http://www.chess.com/livechess/game?id=568638381
I played 6. Qe7. This showed up normally in my window and his clock was running down, indicating that it's his turn. Shortly before his time ran out, the game ended saying it was I who lost on time!
In the archived game, my move is not recorded, so apparently it didn't reach the server for some reason. If it matters, my own connection was shown as green (good) and his connection was red (bad). His following game also ended after 2 moves, this time due to "game abandoned" rather than "won on time" though.
This seems to happen very rarely, it happened to me only once before, a month or so ago. The first time I worked it out in chat with my opponent - I disconnected, reconnected, and the game then worked correctly again. This time I just assumed that my opponent wanted to let the clock run down because he was frustrated that his Parham opening didn't work, so I unfortunately didn't ask about it.