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Grey Today

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silverxantia

Hi

 

Starting today, the background colour of chess.com pages changed from a pale colour to a quite dark grey, making reading anything on the site very difficult.

I don't know if this was intentional, accidental or indeed my browser rather than the site.

 

I have now customised to a pale colour so all is well but if this was deliberate, please bear in mind those of us with poor eyesight when making future changes

 

Thanks

 

Richard

kohai

Richard this wasn't a change we added :(  We didn't change it.

Can you tell me which browser and version you're using please so I can try and replicate what you're seeing?

silverxantia

Hi

 

Thanks for the reply, using IE 9.0.7

Effect happened with default theme

kohai

I have default theme.

This is what I see using IE9 on Windows 7  http://grab.by/eq6S

summersolstice

I'm having the same problem!

kohai

As i can't see what you're seeing its harder for me to determine the cause.

Is it possible you can take a screenshot for me please and also let me know which browser and version you're using?



If you're unsure on how to take a screenshot, this page shows a step by step guide

http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

If  you're on a PC (not mac), the Print Screen (or PRT SCRN) key (top row on the right) will take a screenshot .

Open the Paint application (click on Start in the bottom left of your screen, then All Programs -> Accessories -> Paint).

Paste (hold down Ctrl and press 'V' at the same time) the snapshot will then  it into the Paint document, and save it (File -> Save ...).
Save the file to your desktop, then send it in with that image as an attachment

On a mac, its cmd   shift  4

then email it to  kohai@chess.com

silverxantia

Thanks, screen shot just sent

DasJets

I have the unexpected gray screen too when using IE.  I opened chess.com in Firefox & everything was the normal colors that I used to have when using IE.

kohai

On your browser can you please use the compatibility mode (refresh after if needed). The color should then return to normal.

silverxantia

Kohai

 

Tried that after resetting to default theme but still the grey I'm afraid, unlike dasJets for me the same is true on firefox.

kohai

Which version of firefox is it?

silverxantia

May be a bit old as i don't often use it. 3.6.3

kohai

Yes, its old and we don't actually support it Frown

Any chance you can update it?

kco
silverxantia wrote:

May be a bit old as i don't often use it. 3.6.3

is free to get it updated to the latest firefox: oops kohai beat me to it. 

silverxantia

Now have firefox 13.0.1 but same effect for the chess.com colours

kohai

Same as the image you mailed me ?

MoonlessNight
kohai wrote:

I have default theme.

This is what I see using IE9 on Windows 7 http://grab.by/eq6S

lol thanks, I did not know that the death match was tomorrow, and I probably would have missed it!

Scottrf
nate23 wrote:
kohai wrote:

I have default theme.

This is what I see using IE9 on Windows 7 http://grab.by/eq6S

lol thanks, I did not know that the death match was tomorrow, and I probably would have missed it!

You've got a month yet.

MoonlessNight

oops, I am SURE that it said june 29.

silverxantia

kohai

 

Yes, exactly the same