23102 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I signed up as a diamond member a week ago. Today I tried to join an online tournament. It popped a message saying "You must have 5 online games before you can join."
But the Help says that basic requirements are 5 games OR being a Premium member. I tried again with about a half dozen tourneys and always got the same response. Is this a bug or am I missing something?
I suggest you play 5 games before trying again. It's not such a big deal, is it?
@OP: One should play at least five games before joining a tournament. Many tournaments have rating range requirements, which become meaningless if players' ratings do not accurately represent their actual playing strength. Having completed games helps the rating tare more effectively, leading to a more enjoyable tournament experience for everyone.
Yes, obviously I could play in at least 5 games before joining a tournament. But that wasn't the point of my post.
The online Help says that the 5-game requirement doesn't exist for Premium members. Either the Help file should be changed or someone from this website should explain to me what I did wrong in trying to sign up.
@Eulalio ... The usual posters here won't help, they'll just criticize you for asking a question they can't answer. Submit an item in the "Help & Support" forum so that it's more likely to be seen by site staff.
Hi Eulalio, I don't know where you're getting your information but here is the Help article on joining tournaments:
As you can see there are no exceptions made for premium members.
Thanks, Steve_Bute. I have contacted Support directly, so no worries.
Nytik, if you look at the general help for tournaments (http://www.chess.com/tournaments/help) you'll see that it says this:
Anyone can join a tournament as long as you meet the criteria for the tournament you are joining. Tournament Directors have the ability to change the criteria on a per tournament basis, but the default criteria is given below:
Support did not help. First they told me to clear my cache, which I did, with no change. Then they said that some of the tournaments may have set their own entry conditions. So I checked the entry conditions of several tourneys and still couldn't enter ones I should have been able to (Opens).
So, I gave up and am currently playing 5 online games to meet the minimum requirement.
How to win Chess 960
by Bolajy a few minutes ago
Of course you owe a rematch
by batgirl 6 minutes ago
Iran, chess, and the psychological bullying of non-hijabi defiant women
by Pulpofeira 7 minutes ago
Thoughts on people who illegally download chess books?
by yureesystem 9 minutes ago
Best Youtube Channel to Follow?
by Zobral 15 minutes ago
Chess clock set wrong in OTB tournament, Do I have rights to object to result?
by zasdf 17 minutes ago
Does everyone use the recommended boardsize for your king base?
by loubalch 19 minutes ago
Could Carlsen beat engine
by paw-paw 21 minutes ago
by Crazychessplaya 24 minutes ago
White to move and mate in 2 moves (XXII)
by Arisktotle 27 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
Try the new Chess.com!
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!