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Aural advertising intrusions part 2 - if you care act now

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WIKIPAWN

LOOK HERE GUYS, READ A RESPONSE FROM CHESS,COM, WHICH WOULD SUGGET THAT IF ANYONE ELSE DOES CARE ABOUT INTRUSIVE ADVERTS AIMED INSULTINGLY AT THE WRONG DEMOGRAPHIC, THEN NOW IS THE TIME TO LET CHESS,COM KNOW, THE BELOW IS A SERIES OF COMMUNIQUES WITH THE SUPPORT TEAM.
 
DEC 23, 2014  |  09:26PM PST
Shaun replied:
Hello!
I think I can really help you here. Thanks to users like you, we realized that 1, ads are a real problem we are facing on the site. And 2. how much it was really bothering our users.
As you probably know we don’t choose each add individually. Rather we use an ad service. So the question facing us became this one. Do we switch services, or try to work with the one we’ve got to clean up the ads.
At the moment, we are trying option two, though of course, we can always change up if we need to!
You ask about taking a screenshot of a sound, and of course that’s not very possible! I mean, I guess you could take a video of the add, or you could take a picture of the soundwave or something, but this is not what we are looking for at all. The reason we ask for the screenshots is that those are what we use to let our ad service know that this ad is not acceptable to us. So we don’t need a screenshot of the sound, we need a screenshot of the ad that MADE the sound.
Now, in certain cases this isn’t possible, and we’re aware of that!
To make matters even worse, certain spyware and malware programs project ads onto the ad spaces of sites, so some of the reports of bad ads aren’t even coming from the service.
So these are the obstacles facing us. However, please believe me, you and I are of one mind on this one. We both want the ads on the site to be as un-obtrusive as possible. To that end, I want to post a link to where you can report an ad in order to possibly get a free diamond membership:
Now I mentioned some of our obstacles we face in cleaning up this issue. But what I’d want to know is if there are any you have in reporting which I can help you with. You mentioned the screenshot of sound, but I hope I’ve cleared that up. If not, let me know and additionally let me know what more we can do to enable you to help us clean up this problem.
I’ll be looking out for your response,
Regards,
Shaun Moves 
Chess.com Support Staff 

WIKIPAWN

THIS WAS MY RESPONSE, WHILE WANTING TO BOW OUT, BECAUSE OF A LACK OF SUPPORT FROM THE COMMUNITY, WHO SEEM NOT TO CARE, BUT BEFORE I EXPIRE, I WILL HOLD OUT HOPE FOR ACTION TO MAKE A PROPERLY RESPECTFULL ENVIROMENT FOR THIS MOST BEAUTIFUL OF GAMES

AN OPEN COMMUNICATION

 

To whom it may concern.
 
Dear Sir or Madam,

By the logic of the facts you supply and supported by the rhetorical question you ask - see below:
 
''So the question facing us became this one. Do we switch services, or try to work with the one we’ve got to clean up the ads''.

It surely is obvious that the only option is to switch services to an agency that is straight enough with you to allow you to realize from the go get that they are using adverts with no visual or 2D content - hence my annoyance with you to still be asking for screen-shots of the offending adverts, for the worst possible reason, which is to let said agency know such adverts are unacceptable, believe me you are employing them, not them you.

It is also with huge annoyance that you claim that the offending adverts that you also wish to clean up, are possibly caused by malware or spyware programs ( this is either very naive or stupid or duplicitous of you) because the companies benefiting from these aural / sound - none 2D adverts are all huge and respectable companies that would never benefit from pirate adverts, at least one of these companies has told me that they only advertise through reputable contracted arrangements - the person I spoke with, held as a main concern that there products were being used on such an unsuitable site - this is your inept and corporate agency, again either not doing there job properly, or in other words just grabbing your money and all the chess.com paying client's funds, annoyingly ineptly.

As you must know from my previous complaints to you, my main area of concern is the level of incipient duplicity with which you are dealing with what you acknowledge is a problem to be cleaned up. That you see it as a problem, is witnessed by the two quotes below

(1)''Now I mentioned some of our obstacles we face in cleaning up this issue''.

(2)''Let me know what more we can do to enable you to help us clean up this problem''.

Now if it was not obvious that my question to chess.com was of an ironic nature, ie, how does one take a screen shot of an advertisement which is only aural - and which you acknowledge therefore cannot be dealt with in such a way.

Nonetheless you still spend half of your missive, taking as a serious issue a rhetorical and ironic statement - see your response below:

''You ask about taking a screenshot of a sound, and of course that’s not very possible! I mean, I guess you could take a video of the add, or you could take a picture of the sound-wave or something''

You nonetheless finish your missive claiming that you want a screen shot of the advert that caused the sound - once and for all, please understand - there is only an aural advert.
 
To summarise, I would suggest that you sack the current agency poste-haste, and get an ad agency that is none duplicitous, and also able to target the adverts to the demographic more correctly,  - as myself and other users have pointed out, its unlikely that chess players would be unduly in need of toe fungus cream, maybe a website for swimmers, trainer sweating runners, or those involved with trench warfare.
 
I would also suggest that you need not worry unduly about 'cleaning up' your act, as having posted about this several times in various forums, including on chess,com forums - I have found from the tens of thousands of chess.com users, that the majority are a very pliable sheep like lot, who apparently do not care that in the middle of a one minute chess game, they are diverted from full concentration by blaring and inappropriate adverts at a high volume.
 
But for myself, I will continue to search for alternative sites to play upon and when finding one or more, will endeavour to take my few friends with me - and also will continue campaigning against such an insult to the worlds second most beautiful game, upon my own not without influence websites and other media outlets.
 
I look forward to hearing from you, but would suggest that if you are really seriously thinking that chess.com needs representation with regards to these matters, that you refer future correspondence to a higher placed executive decision maker.
 
yours Vincent aka WIKIPAWN
WIKIPAWN

BELOW IS ONE OF THE ORIGINAL MISSIVES TO CHESS,COM, WHICH I'M SURE YOU ARE ALL SICK OFF, BUT HEY! WOULD IT NOT BE BETTER WITHOUT - ITS UP TO THE COMMUNITY, WE ARE THE CLIENTS - THEY WILL NOT WANT TO LOSE EVEN ONE PERCENT OF THERE CLIENT BASE.


ABOUT AURAL ADVERTISING being unacceptable especially in blitz and bullet games - and 'eric' saying take a screen shot of a sound, is this even possible to do - to be completely honest, i just cant understand why chess.com are forcing me away from a site where i have played nearly 4000 games, and forebore hundreds of adverts already, to help with your existence, but its just bullying to say upgrade or else, how can i even think about upgrading with such ruthless corporate type mentality, who cannot stop huge companies like 'Dettol' who have told me they only advertise under contract, so it seems like you are being disingenious, saying you will help stop them if given a screen shot - anyway because if one is not in a buyers market, there is incipiently no end to the upgrades and humiliations, witness the banking sectors new rules concerning savings being an asset for a bank in times of crisis, what will chess.com want in there hour of crisis, maybe to get on a train under armed guard to play the next tournament - and the joke is i have been saving up for a upgrade, but as an OAP in UK, it takes time and now with what to my generation, seems like bullying behaviour, ie upgrade or listen to high density noise adverts while playing, why does nobody care that the seemingly caring and peeved moderator 'eric' wants me to take a screen shot of a sound, as i say i'm just an old cat, but is that even possible to screen shot a sound - just somebody say something, i mean 4000 games, i'm good enough, but not for a word, thanks again baddogno, but i cant believe your the only decent human on a site with 18,000 players present right now

EscherehcsE

Vincent. Do you really expect staff to do anything about this issue? Knowing that the site continues to "offer" the Conduit/Trovi toolbar to its users, is there any reason to hope that management will do anything about intrusive ads?

eehc

Many people don't seem to realize that the ads you see are based on your actual browser history. That's the whole point of target advertising. I suggest you clean your browsing history and erase all cookies before entering chess.com, in this way you will only receive ads based on some random products.

As for Malvertising, I am afraid ad providers can't do much about it. That's a new way the bad guys use to infect computers, they inject malicous code into legitimate online advertising networks. Malware are so easily spread that way. We can push the chess.com administration to scan all advertising before making then active on their websites though as I don't believe they are actively implementing this kind of preventive measure right now. But internet users are bound to face such malvertising at some point, therefore it is strongly recommended to have a decent antivirus software on Windows that can protect you against such online threats. For more on this: https://en.wikipedia.org/wiki/Malvertising

A large part of chess.com is made available to everyone for free, in exchange of seeing ads. People have to admit it's a pretty fair bargain despite occasional inconvenient caused by some flashy, aural ads. There are ways around this, which I am not going to advertise myself by respect for the chess.com staff but online research can tell you more.

WIKIPAWN

Yes, I've written a novel, and you must give respect to chess.com, who wrote the other half - no other reason to give respect to the answer i received from them. And (eehc) you are wrong, these aural adverts are random, the adverts coming through my browser are for hand made shoes, rare antiquities and high class company, this aural crap aimed at the wrong demographic is paid for by the companies (detoll and clearasil) to be placed on chess,com by the agency about which, Sean Moves says (he is chess.com admin) ''As you probably know we don’t choose each add individually. Rather we use an ad service. So the question facing us became this one. Do we switch services, or try to work with the one we’ve got to clean up the ads''. This is the whole point, why don't you follow the narrative, chess.com freely admit that they use an agency to place adverts, but can't control easily which adverts are placed, and until myself and two or three others started corresponding with them, were unaware that the agency they pay were using aural only adverts. They are clearly stating that one option for them is to change agencies, this is our chance to get what we need - we are by being free users already swelling chess.com coffers by representing a huge and varied demographic, which they are selling, to say nothing of the less intrusive visual adverts already pay for by the free users. Get with it, if it bothers you, you can change it - if it does not bother you, please don't get snide about me writing a novel, if i were to write a snide comment it would probably have the form of a haiku - nothing wrong with using the mightier pen than the dulled sword of your witless comment.

EscherehcsE
HueyWilliams wrote:

And now he has posted a sequel!  Already I see this as a series, like the Twilight books or maybe Harry Potter!

You got ADD or sumthin? Tongue Out

(I kept it short for ya.)

WIKIPAWN

It's simple enough, I would rather be playing chess (in peace and quiet) & i guess the twenty minutes it took to pen my 'Novel' must be impressive to the ritalin generation - no dialogue here then - whose loss, I really don't know - but i know you aint gonna be the one telling me - yrs V 

WIKIPAWN

Hooray, I have my very own (literary) critic on chess.com - you are doing well so far, you seem to have read every word. Which makes your posture of ironist, slightly redundant, as a literary critic you should know that every writer /artist's desire is to have the work read or looked at - liking doesn't matter, that can come later. For the lay person (you) could best understand this using the meta-phooorrr of talking to the opposite sex, its getting in that counts, and it looks like i have gotten in.  

WIKIPAWN

About the same as it costs me to be on face book - or whatsapp - why ?

Mauve26

just get adblock if you can't take it.

WIKIPAWN

''You seem to be on a crusade against a site that gives you much for no return''. 'kaynight'


the below quote is from chess.com admin Sean Moves

 
''We both want the ads on the site to be as un-obtrusive as possible.'' Sean Moves

ALSO BELOW FROM CHESS.COM ADMIN TEAM
 
''As you probably know we don’t choose each add individually. Rather we use an ad service. So the question facing us became this one. Do we switch services, or try to work with the one we’ve got to clean up the ads.
At the moment, we are trying option two, though of course, we can always change up if we need to!

IF YOU ARE HAPPY, MAYBE YOU ARE NOT AS YET BEING TARGETED BY INTRUSIVE AND POINTLESS ADVERTS, IF YOU ARE, THE OPPORTUNITY TO CHANGE IT IS BEING PUT ON A PLATE BY CHESS.COM, IT'S  UP TO THE REST OF THE COMMUNITY, I HAVE SAID AND DONE MY BIT. YRS V
WIKIPAWN

V

WIKIPAWN

paragjain05 thanks for the post, please see link below -

ttp://www.chess.com/forum/view/community/aural-adverts

REF AURAL ADVERTISING, PLEASE SEE MY OTHER POST, AND GET YOUR FRIENDS /PEERS TO LEAVE COMPLAINT, I WILL FORWARD IT TO CHESS,COM, THE MORE WHO SPEAK THE BETTER CHANCE TO CHANGE THE PRACTICE, THANK YOU

by WIKIPAWN in a few minutes

NightFury20

Get Adblock, just seach for it on Google.  I'm telling you, you have no idea how much better the Internet looks without ads.

WIKIPAWN

Thank you 'GHOST95' I know you mean to be helpful, but i have nothing against advertising, not that i get a lot of untargeted ads while on the internet, mainly they are for things I'm interested in. Or could possibly be interested in. What I am against are very noisy aural only adverts during one minute chess games, for products that i would never buy in a million years. This is just a waste of everybodys time and money, including premium paying members of chess.com. Quite frankly, the fact that chess.com have openly written to me about changing there agency to get rid off intrusive adverts, hinting that if they got further complaints, they would probably make the change. I find the lackadasical response from the chess.com community very disturbing in its pettiness and negativity.

Thanks for your time WIKIPAWN aka Vincent

WIKIPAWN

kaynight please note/
kaynight, please note
Caedrel wrote:

Muting my sound wouldn't help, as I find the audio cue of the pieces being moved very helpful in my bullet games.

 

Having said that OP, I paid for a gold membership and got rid of the ads that way, so I've not seen any of the visual ads for some time, let alone heard any of the aural ads - so I don't think "premium paying members" are experiencing this problem, which probably reduces its priority somewhat.

 
Mauve26

What is this?