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Kicked from Live Chess

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keshido

So how is it possible for a french player to insult me during a live chess game... and the second i reply back in kind, I am kicked? Seriously? make the rules fare for everyone not just english speakers

furtiveking

Why do you make two posts about this? That's far more annoying than anything anyone can call me in Live Chess.

keshido

I started a thread... and made a comment on another one. Some real jerks in this community huh?

ShellSlate

Hey keshido,

I'm sorry to hear that this happened :( If you were auto warned or kicked, then it would have either been for the use of a word on the auto filter (swearing), or for spamming game chat. 

The system warns first, if that warning is ignored, it then prevents you from chatting for 60 minutes.  If after that you swear again it removes you from live chess for 30 minutes. 

Some members will spam their game chat when it's their opponents turn to move to try and distract them, other times, it's just a case of a sensitive auto filter picking up on someone entering text into the game chat too fast over and over.

The auto system will only kick for 30 minutes on first offence it the text it detects is highly offensive or more than one swear word is used in the same sentence.

Was your opponent swearing at you in French? If you have a copy of the chat feel free to contact support : http://support.chess.com/Tickets/Submit They will be more than happy to take action against the member that was abusive to you.

GTib,

Live Chess Moderator

 

 
TheCounterweight

Maybe you were kicked for leaving live chess games when down a piece: http://live.chess.com/live?v=2014022101#g=750122880

keshido

@TheCounterweight your still sore from the wooping I gave you huh? Undecided It's alright mate. 

awesome542

can you still chat on live chess?