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I'm using an iPad and today I had 5 games just stop and when time was up, my rating was lower. Is this ever gonna get worked out?
Hey, JSG. I'm really sorry you lost those games because they just stopped. I hope you can answer some of my questions to help me understand exactly what happened.
Do you normally play on iPad? If so, has this happened before?
And if so, do you know if anything could be triggering it, like your internet router resetting or a program in the background that's taking up a lot of processing priorities?
Thanks a lot, JSG. And once again I am really sorry you lost those games. Obviously we are as frustrated as you are when these things come up but we're working hard to improve things.
Thanks so much for answering. I always play on my iPad. It had nothing to do with my router. Sometimes I log on to chess.com via the Internet to watch games and but I make sure to close the page prior to playing on the app.
Great, thanks for the information, guys. A request for both of you (JSG and RomanticWarrior). Could you please link me to the games in question?
That is, the 4 or 5 games where this has happened.
And (I know JSG mentioned router), are you using WiFi or Mobile to connect to the internet?
Thank you so much, guys!
Thanks for update, Warrior! I'll wait patiently so take your time.
Squareology please help I just had 3 games in a row do what I described in my past posting. My game turns in to someone else's and in 2 of them I lost rating points. You requested that I send you the games but I'm not sure how. This gets so aggravating!
me sacaron de la zona de juego
by satanichess a few minutes ago
Luck in Chess
by satanichess 5 minutes ago
by batgirl 8 minutes ago
Quick question (players rated above 2000)
by hayabusahayate16 10 minutes ago
If Fischer would played Karpov for the World Champion, who would win?
by JamieDelarosa 12 minutes ago
Is it possible that there are still good openings that remain unexplored?
by stuzzicadenti 23 minutes ago
What is the best move here? Where do I move knight?
by Bobby-J-Fischer 26 minutes ago
What to Study
by Robert0905 27 minutes ago
Faking a LOW rating to win !!
by slimcheffy 32 minutes ago
Thoughts on 1.Nc3
by Heathcliffe256 32 minutes ago
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