15648 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I'm using an iPad and today I had 5 games just stop and when time was up, my rating was lower. Is this ever gonna get worked out?
Hey, JSG. I'm really sorry you lost those games because they just stopped. I hope you can answer some of my questions to help me understand exactly what happened.
Do you normally play on iPad? If so, has this happened before?
And if so, do you know if anything could be triggering it, like your internet router resetting or a program in the background that's taking up a lot of processing priorities?
Thanks a lot, JSG. And once again I am really sorry you lost those games. Obviously we are as frustrated as you are when these things come up but we're working hard to improve things.
Thanks so much for answering. I always play on my iPad. It had nothing to do with my router. Sometimes I log on to chess.com via the Internet to watch games and but I make sure to close the page prior to playing on the app.
Great, thanks for the information, guys. A request for both of you (JSG and RomanticWarrior). Could you please link me to the games in question?
That is, the 4 or 5 games where this has happened.
And (I know JSG mentioned router), are you using WiFi or Mobile to connect to the internet?
Thank you so much, guys!
Thanks for update, Warrior! I'll wait patiently so take your time.
Squareology please help I just had 3 games in a row do what I described in my past posting. My game turns in to someone else's and in 2 of them I lost rating points. You requested that I send you the games but I'm not sure how. This gets so aggravating!
Go VS Chess
by Jimmykay 2 minutes ago
The best chess player ever
by varelse1 5 minutes ago
8/20/2014 - Cheparinov vs Branko Macanga, Vukovar, 2001
by xray 15 minutes ago
by corruptedknight 17 minutes ago
What if a girl became World Chess Champion?
by JamieDelarosa 19 minutes ago
FIDE Rating; Can Any Player Explain How to Qualify for Each Category .
by yureesystem 25 minutes ago
Acceptable or Unacceptable
by Dodger111 33 minutes ago
Windows Phone 8 Beta Testers Needed
by Kknapskog 34 minutes ago
Best Chess board border
by N2UHC 36 minutes ago
King's Gambit: What Is Wrong With 5...h5?
by yureesystem 36 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2014 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!