11622 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I'm using an iPad and today I had 5 games just stop and when time was up, my rating was lower. Is this ever gonna get worked out?
Hey, JSG. I'm really sorry you lost those games because they just stopped. I hope you can answer some of my questions to help me understand exactly what happened.
Do you normally play on iPad? If so, has this happened before?
And if so, do you know if anything could be triggering it, like your internet router resetting or a program in the background that's taking up a lot of processing priorities?
Thanks a lot, JSG. And once again I am really sorry you lost those games. Obviously we are as frustrated as you are when these things come up but we're working hard to improve things.
Thanks so much for answering. I always play on my iPad. It had nothing to do with my router. Sometimes I log on to chess.com via the Internet to watch games and but I make sure to close the page prior to playing on the app.
Great, thanks for the information, guys. A request for both of you (JSG and RomanticWarrior). Could you please link me to the games in question?
That is, the 4 or 5 games where this has happened.
And (I know JSG mentioned router), are you using WiFi or Mobile to connect to the internet?
Thank you so much, guys!
Thanks for update, Warrior! I'll wait patiently so take your time.
Squareology please help I just had 3 games in a row do what I described in my past posting. My game turns in to someone else's and in 2 of them I lost rating points. You requested that I send you the games but I'm not sure how. This gets so aggravating!
Waarom spelen de computers door terwijl ze dik verloren staan?
by Rookhouse-For-Bobby a few minutes ago
12/19/2013 - Marshall - Levitsky, Kongress 1912
by sampanna5 a few minutes ago
Millionaire Chess Open
by LuftWaffles 6 minutes ago
Daily Puzzle 12/18/13-Mate in 5
by Warrior200 10 minutes ago
How to block
by Kansha 13 minutes ago
What is it called?
by FirebrandX 20 minutes ago
Why Warned me?
by Warrior200 21 minutes ago
incredible win for me !
by chessbond001 25 minutes ago
Videos Will Not Load
by Kansha 25 minutes ago
why can't a king capture a piece protected by a pinned piece
by aerodarts 28 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2013 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!