Hi! Are you using the Android app or the iOS app? What version of the app as well?
Thanks for the info!
APP: Can't log in via Facebook OR via Email
Sort:
Sorry. Chess app is v3.2.07, Android.
Update: It allowed me to sign in with user name and password. Alas, I can not log in via FB still.
I can't log in via FB or via email when I try to log in to the app, but each for a different reason.
When I try to log in via Facebook, it says:
"You do not have a chess.com account. Sign up - it's FREE. Cross/Tick".
This is incorrect as I am signed in to the website via my FB right now. If I hit "cross", it cancels me out and I am at the beginning. If I hit "tick" it asks me to sign up to an account (that I already have). When I put in my own details, it says it already exists (because it's me).
If I try to sign in via email, it rejects my password.
It's the correct password - I've even reset it to make sure. I've uninstalled and reinstalled the chess app and the fb app.
Anything else I can do?