11365 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Can somebody please help...i am continually being notified that i am either aborting games or suspended for contravening the rules of fair play. I play because i love the game...win or loose...and i am greatly p***ed-off at a server telling me i am cheating. I have never once aborted a game and have always conducted my games in the spirit. Am I unwittingly doing something wrong my end. can someone please help!!! barryweston
Just try to make sure that you start games when you have the time to finish. The system is probably marking you for abandoning too many games. Make sure you have enough time to finish your games in good order, and you shouldn't receive any messages about fair play.
Don't get mad, just take control of the situation. Good luck playing, and have fun.
thanks dmxn...problem is i have never abandoned a game...not once. but thanks for the thought. good luck.
I have lost the connection during games and have lost the same way. I have never been given a warning, however abandoned game was given as the reason. Wish the server could detect the difference!
I've had the same problem and even been flagged for abadoning games when it was my opponent not me. Then when I contacted Staff via a submit ticket they said I had never been flagged and that I was far from it. Today I noticed alot of complaints about this and some other script errors.. Like the box that enlarges when you hold your pointer over it was in a different language in places . It is frustrating when its the other person and you get the blame and annoying pop up and you are already annoyed at time wasting game abandoning children...
i have tried unsuccessfully to contact someone...anyone at chess.com but continually get referred back to FAQ...frustrating? you bet...does anyone out there have a contact address, or am i simply left to be told...computer says NO! ???
It should clear up in a just about 48 hours or if you feel very strongly you can contact them here;
there is also a Forum Catagory for Help and Support;
hope that helps and gl, in any case you should be back to normal shortly
Try describing your OS, browser, ISP and device you're using (PC, MAC, tablet etc) for starters if you actually expect to get any custom-tailored help from total strangers
Read this blog and start doing whatever it recommends if you aren't doing so already (ie clearing your cache routinely, updating your browser and OS etc) Try using a different browser if the problem persists - chess.com recommends FF or Chrome.
big thanks to all who have assisted.
So it was a connection problem? Did using Firefox/Chrome or emptying your cache help? (I know it's only been a couple hours, but if it does help I'm interested in seeing.
3/5/2015 - E.Stoddard vs S.Sorenson, corr., 1977
by Shady612 2 minutes ago
Podium Prediction Plus (PPP) - "Petrov Memorial (rapid) 2015"
by varelse1 10 minutes ago
Are all chess players insane?
by Oneforty 20 minutes ago
3/3/2015 - Mate in 3
by ERABFE 20 minutes ago
Need help finding my game annotated using game editor
by Socratic_Chess 21 minutes ago
Marshall Chess Club Under 1400
by Socratic_Chess 32 minutes ago
by hicetnunc 33 minutes ago
Endgame Study Routine?
by Fromper 40 minutes ago
by tkbunny 41 minutes ago
highlight of text color in group chats
by RAJ143chess 44 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2015 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!