If you want an answer from the staff click on Help & Support at the bottom of the page and contact the staff directly.
BTW I have no idea what you're talking about, do you mean the user can play the same win 3x consecutively to increase their rating?
Hello,
Please check the game number : 371946132
I believe user has found a bug in chess.com and he can play 3 times consecutively.
Please ban the user...