Configuration Error: Unknown Application Version

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1st April 2009, 07:06am
#1
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655

Staff,

I'm not seeing any images on my Online Chess games and am receiving a dialog box with the error on a number of pages I visit:

Configuration Error: Unknown Application Version

in IE7 and FF3

I'm running the latest JVM/JRE. Any ideas why I'm receiving this error.

1st April 2009, 07:16am
#2
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655

I think it may have something to do with GoogleAnalytics

1st April 2009, 07:23am
#3
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655

Here's some more information:

JS error:
Line: 936
Char: 5247
Error: Syntax Error
Code: 0
URL: http://www.chess.com/echess/game.html?id=17688076

when using IE7

1st April 2009, 07:26am
#4
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655

My bad. Wrong machine. It's actually IE6 and NOT IE7. Srry for the confusion.

14th April 2009, 01:14pm
#5
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655
No movement on this yet, eh?
14th April 2009, 02:01pm
#6
by Patzer24
United States
Member Since: Jun 2007
Member Points: 11347

CybeSensei, please see the personal message I sent you.

16th April 2009, 09:41am
#7
by CyberSensei
International
Member Since: Nov 2007
Member Points: 655
Excellent. I'm not seeing that error anymore. thanks Staff!!!
2nd May 2009, 08:42pm
#8
by edpratomo
Indonesia
Member Since: Apr 2009
Member Points: 1

Would you pls share the fix here? i'm experiencing the same problem with FF3. thank you

2nd May 2009, 09:37pm
#9
by Patzer24
United States
Member Since: Jun 2007
Member Points: 11347

I recommend that you try using the "Control R" keys to do a hard refresh on the page where you are havving problems. Also, you should try clearing all private data (Tools --> Clear Private Data...) in Firefox as this may help to correct the problem as well.

 

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