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email bug?

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15th September 2009, 11:31am

#1

by Chronotis
Utah United States

Member Since: Mar 2009
Member Points: 453

Hi I just wanted to report a possible bug in the chess.com email system. I am talking about email and NOT messages. When I click on the link for email using Safari 4.0.3, the program just downloads a php file and does not load the email. Perhaps there is a setting I can change or maybe this is a bug.

15th September 2009, 11:54am

#2

by onegoodmove
Sandy, Utah United States

Member Since: Jun 2009
Member Points: 173

It's a bug and I've reported it.

15th September 2009, 12:04pm

#3

by Chronotis
Utah United States

Member Since: Mar 2009
Member Points: 453

Where is the proper place to report bugs?

15th September 2009, 12:27pm

#4

by TheGrobe
Calgary Canada

Member Since: Nov 2007
Member Points: 14433

Help & Support (Link at the bottom of each page)

and then select "Technical Support & Bug Reports" and click Next.

15th September 2009, 12:37pm

#5

by erik
Bay Area, CA United States

Member Since: May 2007
Member Points: 12891

yep. known bug. try clicking here: https://mail.chess.com/parse.php?file=html/english/xul/xullogin.html&XUL=1

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