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steely12344321

may u please help me i have forgotten mychess.com password for my account and i dont know what my email is for it so i cant reset it this is my friends account how do i get back in

steely12344321

Neither do i

unique1234567890

Hath thou contacted the site Gods?

steely12344321

thy has but thee have not responded

AlCzervik

Try QWERTY. I hear it's popular.

steely12344321

Staff?

chessdr1118

i just checked your account and apparently you were last online today? I'm sure if you tried really hard you could remember no?

steely12344321

no someone changed it and hacked it.

chessdr1118

hold on you're online now.. hmm. I'm confused

steely12344321

no my account is thomasrules000 i was in yesterday but someone hacked it and changed the password

chessdr1118

ooh i see. I'm sorry i can't help you with that. Maybe contact chess.com and they can help you.

steely12344321

yeah have been waiting for an hour but live chess and this forum yet no staff have responded

chessdr1118

i'm sure they'll eventually respond. Hope it works out.

steely12344321

hopefully but am in team and tournament games and will time out

steely12344321

Staff anyone their

jaclyn

@steely- i've sent a password reset to your email. Let me know when you get logged in please :)

Also- quickest way to get a hold of us if you ever need help is sending in a ticket: http://support.chess.com/Tickets/Submit

steely12344321

Can you please tell me which email it is i have too many emails.Sealed

steely12344321

Jac1yn can u please message me on which email has been used

kohai
steely12344321 wrote:

Jac1yn can u please message me on which email has been used

You need to contact support on a ticket to discuss this, support staff can't discuss confidential information in a public forum.

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